Development of an instrument for the assessment of scenarios of work 4.0 based on socio-technical criteria

The mechanical engineering and related industries are increasingly being dominated by information and communication technology, leading to the development of cyber-physical systems. However, these systems have to be seen from a broader angle, incorporating several other environmental factors such as the organizational structure or human factors. For this reason, the technology cannot be seen as solitary system, but should rather be included in the context of a scenario of work 4.0. These scenarios can help to classify new technologies, their advantages and constraints in order to provide guidance for the digital development of organizations. While several frameworks have been proposed in terms of technological guidance, most of them focus heavily on technology, neglecting their organizational- and human factors. In order to form a uniform understanding of the construct of industry 4.0, we developed an instrument for rating scenarios of work 4.0 on the relevant dimensions 'technology', 'human' and 'organization'. This paper describes the chosen relevant criteria including possible constraints we encountered. Future work on this topic will include the creation of profiles of scenarios of work 4.0, further validation of the criteria.

[1]  Ying Liu,et al.  A categorical framework of manufacturing for industry 4.0 and beyond , 2016 .

[2]  W. König,et al.  Auswirkung alternativer Koordinationsmechanismen auf die Auswahl von Kommunikationsstandards , 1999 .

[3]  Marc Dacier,et al.  Models and tools for quantitative assessment of operational security , 1996, SEC.

[4]  Jay Lee,et al.  A Cyber-Physical Systems architecture for Industry 4.0-based manufacturing systems , 2015 .

[5]  Michael J. Apter,et al.  Color preference, arousal, and the theory of psychological reversals , 1982 .

[6]  Ana María Martínez Enríquez,et al.  CWSLR Model for CSCW Information Systems , 1999, International Conference on Parallel and Distributed Processing Techniques and Applications.

[7]  Stephen E. Humphrey,et al.  The Work Design Questionnaire (WDQ): developing and validating a comprehensive measure for assessing job design and the nature of work. , 2006, The Journal of applied psychology.

[8]  Heshan Sun,et al.  The role of moderating factors in user technology acceptance , 2006, Int. J. Hum. Comput. Stud..

[9]  David Z. Zhang,et al.  Additive manufacturing: A framework for implementation , 2014 .

[10]  Hartmut Wandke,et al.  Assistance in human–machine interaction: a conceptual framework and a proposal for a taxonomy , 2005 .

[11]  Werner Rammert,et al.  Technik und Handeln - wenn soziales Handeln sich auf menschliches Verhalten und technische Artefakte verteilt , 2002 .

[12]  Patrick Schmitt,et al.  Adoption und Diffusion neuer Technologien am Beispiel der Radiofrequenz-Identifikation (RFID) , 2008 .

[13]  G. Prem Premkumar,et al.  A Meta-Analysis of Research on Information Technology Implementation in Small Business , 2003, J. Organ. Comput. Electron. Commer..

[14]  Lihui Wang,et al.  Current status and advancement of cyber-physical systems in manufacturing , 2015 .

[15]  Holger Breithaupt.  Back to the roots , 2003, EMBO reports.

[16]  Ulrich Dolata,et al.  Soziotechnischer Wandel, Nachhaltigkeit und politische Gestaltungsfähigkeit , 2008 .

[17]  Johannes Tümler.  Untersuchungen zu nutzerbezogenen und technischen Aspekten beim Langzeiteinsatz mobiler Augmented Reality Systeme in industriellen Anwendungen , 2009 .

[18]  Robert Drazin,et al.  The processes of technological innovation , 1991 .

[19]  Birte Autzen,et al.  Einflussfaktoren auf die Adoption von Supply Chain Event Management- Software , 2005 .

[20]  Jaehee Jong,et al.  The Role of Performance Feedback and Job Autonomy in Mitigating the Negative Effect of Role Ambiguity on Employee Satisfaction , 2016 .

[21]  Richard,et al.  Motivation through the Design of Work: Test of a Theory. , 1976 .

[22]  Günther Schuh,et al.  Process oriented framework to support PLM implementation , 2008, Comput. Ind..

[23]  Ramiro Montealegre,et al.  How Technology Is Changing Work and Organizations , 2016 .

[24]  P. A. Roussel,et al.  Technological Maturity Proves a Valid and Important Concept : Research Management , 1984 .

[25]  Terry Anthony Byrd,et al.  An Exploratory Analysis of the Value of the Skills of IT Personnel: Their Relationship to IS Infrastructure and Competitive Advantage , 2001, Decis. Sci..

[26]  Monica A Hemingway,et al.  The importance of job autonomy, cognitive ability, and job-related skill for predicting role breadth and job performance. , 2005, The Journal of applied psychology.

[27]  B. Weaver,et al.  Coordination, Cooperation, and Collaboration: Defining the C3 Framework , 2012 .

[28]  Wanda J. Orlikowski,et al.  Digital Work: A Research Agenda , 2016 .

[29]  Hartmut Hirsch-Kreinsen,et al.  Wandel von Produktionsarbeit – „Industrie 4.0“ , 2014 .

[30]  J. Dutton,et al.  INTERPERSONAL SENSEMAKING AND THE MEANING OF WORK , 2003 .

[31]  Tom Broekel.  Measuring technological complexity - Current approaches and a new measure of structural complexity , 2017, 1708.07357.

[32]  Christian Rammer,et al.  Innovationsverhalten der Unternehmen in Deutschland 2006: Aktuelle Entwicklungen und ein internationaler Vergleich , 2008 .

[33]  Philipp Breidenbach,et al.  Machbarkeitsstudie für ein Forschungsvorhaben Sonn- und Feiertagsarbeit in sog. Callcentern: Endbericht; Gutachten im Auftrag des Bundesministerium für Arbeit und Soziales (BMAS) , 2018 .

[34]  Nancy Bogucki Duncan,et al.  Capturing Flexibility of Information Technology Infrastructure: A Study of Resource Characteristics and their Measure , 1995, J. Manag. Inf. Syst..

[35]  Lauge Baungaard Rasmussen,et al.  The social shaping of technology and work: Human centred CIM systems , 2005, AI & SOCIETY.

[36]  M. Fleischer,et al.  processes of technological innovation , 1990 .

[37]  P. Swamidass,et al.  Assessing Operations Management from a Strategic Perspective , 1989 .

[38]  Sven Ove Hansson,et al.  Risk and Safety in Technology , 2009 .

[39]  Malik F. Saleh.  The Three Dimensions of Security , 2011 .

[40]  Jürgen Gausemeier,et al.  Zukunftsorientierte Unternehmensgestaltung , 2014 .

[41]  María Dolores Lozano,et al.  An Ontology to Model Collaborative Organizational Structures in CSCW Systems , 2009 .

[42]  H. P. Sims,et al.  The Measurement of Job Characteristics , 1976 .

[43]  Dietmar Nedbal,et al.  Addressing Transparency, Communication and Participation in Enterprise 2.0 Projects , 2013 .

[44]  Bundesministerium für Arbeit und Soziales.  Wertewelten Arbeiten 4.0 , 2016 .

[45]  Nancy M. Lorenzi,et al.  Review: Antecedents of the People and Organizational Aspects of Medical Informatics: Review of the Literature , 1997, J. Am. Medical Informatics Assoc..

[46]  Peter Ittermann,et al.  Arbeiten in der Industrie 4.0: Trendbestimmungen und arbeitspolitische Handlungsfelder , 2015 .

[47]  Wenke Apt,et al.  Foresight-Studie "Digitale Arbeitswelt" , 2016 .