Simulation model of logistic support for functioning of ground handling agent, taking into account a random time of aircrafts arrival

The paper presents a model of logistic support for functioning ground handling agents. This model has been implemented in FlexSim software. The model assumes deterministic execution times of individual tasks handling of the aircraft. Aircraft arrival times are described by random variables. In addition, there is possibility of loading to the software expected aircraft landing time, for the purpose of forecasting the availability of equipment for handling agent in the short term horizon. Developed software allows to analyze the execution time for given operations schedule, but also it is possible to analyze the projected execution time of each activity during the handling of any aircraft.