Design and Evaluation of Mobile Interfaces for an Aging Population

The design and evaluation of mobile interfaces for older adults are becoming more important as the population ages and their use of technology increases. Current design strategies, which are used to guide the design of mobile interfaces, are either not primarily developed for mobile platforms or are not focused on the aging population with diverse limitations. Adaptation and integration of the existing strategies were necessary to create an inclusive and comprehensive set of guidelines for interactive mobile interfaces for older adults. The paper presents an overview of the Universal Design Mobile Interface Guidelines (UDMIG) and the related evaluation checklist. UDMIG v.2.1 and the evaluation checklist were developed to ensure usability of future mobile technologies by older adults through a universal design strategy that accommodates all users to the greatest extent possible. This paper contributes to human-computer interaction research by including this population of users and advancing the technology uses for the mobile touchscreen interfaces for aging population. Keywords-aging; design; evaluation; mobile interfaces.

[1]  Cheol Lee,et al.  A Usability Checklist for the Usability Evaluation of Mobile Phone User Interface , 2006, Int. J. Hum. Comput. Interact..

[2]  Jeongyun Heo,et al.  Conceptual framework and models for identifying and organizing usability impact factors of mobile phones , 2006, OZCHI '06.

[3]  Shirley Ann Becker,et al.  A study of web usability for older adults seeking online health resources , 2004, TCHI.

[4]  Jon A. Sanford,et al.  Universal Design (UD) Guidelines for Interactive Mobile Voting Interfaces for Older Adults , 2015, HCI.

[5]  M. Powell Lawton,et al.  Ecology and the aging process. , 1973 .

[6]  Jon A. Sanford,et al.  Universal Design as a Rehabilitation Strategy: Design for the Ages , 2012 .

[7]  Mary Zajicek,et al.  Interface design for older adults , 2001, WUAUC'01.

[8]  Jeongyun Heo,et al.  A framework for evaluating the usability of mobile phones based on multi-level, hierarchical model of usability factors , 2009, Interact. Comput..

[9]  Martina Ziefle,et al.  On keys' meanings and modes: the impact of different key solutions on children's efficiency using a mobile phone , 2006, Behav. Inf. Technol..

[10]  B. Schneirdeman,et al.  Designing the User Interface: Strategies for Effective Human-Computer Interaction , 1998 .

[11]  E. Mpofu,et al.  Rehabilitation and health assessment: Applying ICF guidelines , 2010 .

[12]  Jun Gong,et al.  GUIDELINES FOR HANDHELD MOBILE DEVICE INTERFACE DESIGN , 2004 .

[13]  Martina Ziefle,et al.  How older adults meet complexity: Aging effects on the usability of different mobile phones , 2005, Behav. Inf. Technol..

[14]  Julie A. Jacko,et al.  A systematic examination of universal design resources: part 1, heuristic evaluation , 2008, Universal Access in the Information Society.

[15]  Martina Ziefle,et al.  The influence of user expertise and phone complexity on performance, ease of use and learnability of different mobile phones , 2002, Behav. Inf. Technol..

[16]  Andreas Holzinger,et al.  On Some Aspects of Improving Mobile Applications for the Elderly , 2007, HCI.

[17]  Ljilja Ruzic,et al.  Universal Design Mobile Interface Guidelines (UDMIG) for an Aging Population , 2017 .

[18]  Luís Carriço,et al.  An Evaluation Framework for Mobile User Interfaces , 2009, INTERACT.

[19]  Jon A. Sanford,et al.  Integrating Universal Design (UD) Principles and Mobile Design Guidelines to Improve Design of Mobile Health Applications for Older Adults , 2014, 2014 IEEE International Conference on Healthcare Informatics.