Riding a Tiger, or Computer Supported Cooperative Work

The idea of supporting cooperative work by means of computer systems raises, inter alia, the problem of how to model cooperative work and incorporate such models in computer systems as an infrastructure of the work organization. Cooperative work arrangements should be conceived of as emerging formations that change dynamically and involves distributed decision making. Thus, modelling cooperative work and incorporating such models in CSCW systems is a precarious undertaking. The paper explores the dynamic and distributed nature of cooperative work and discusses the implications for CSCW systems design.

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