Personal Decision Support Systems

Personal decision support systems (PDSS) are small-scale information systems that are normally developed for one manager, or a small number of managers, for an important decision task. They were the original form of using information technology (IT) to support management decision making. They remain the largest component of decision support systems (DSS) research and are used by most managers in corporations today. This chapter places PDSS in the history of decision support and identifies the unique nature of PDSS. It then describes the evolutionary approach to developing PDSS and illustrates PDSS concepts with two contemporary case studies. The chapter ends with comments on the current environment of PDSS.

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