Leveraging Personality to Design Expression for AI Based Embodied Agents

Conversational agents empowered by artificial intelligence, for instance Siri, Alexa, and more, are widely adopted and used nowadays. Users tend to perceive certain characters or personalities to those agents, interact with them. These situations lead us to following research questions; Can we leverage personality as a medium to design agents? How can we use it for designing dialogues and other modalities in early-stage of design? We conduct a remote design-sessions with designers who experienced designing dialogues for CA with two different types of pre-defined personality. (N = 16, total 268 sentences) They are asked to write scripts with stage directions based 26 situation units according to five functions on healthcare agents.

[1]  P. Costa,et al.  The five-factor theory of personality. , 2008 .

[2]  Jennifer Balogh,et al.  Voice User Interface Design , 2004 .

[3]  Eugénio C. Oliveira,et al.  Emotional Valence-Based Mechanisms and Agent Personality , 2002, SBIA.

[4]  J. Breese,et al.  Emotion and personality in a conversational agent , 2001 .

[5]  Jung-Mi Park,et al.  Designing Personalities of Conversational Agents , 2019, CHI Extended Abstracts.

[6]  D. Christopher Dryer,et al.  Getting Personal with Computers: How to Design Personalities for Agents , 1999, Appl. Artif. Intell..

[7]  C. Pinto-Ferreira,et al.  Artificial emotions and emotion-based control systems , 1999, 1999 7th IEEE International Conference on Emerging Technologies and Factory Automation. Proceedings ETFA '99 (Cat. No.99TH8467).