Measuring and Managing Operational Risks in Financial Institutions: Tools, Techniques, and other Resources

Acknowledgments Preface BACKGROUND Introduction Basic Concepts Models of Operational Risk AN OPERATIONAL RISK MANAGEMENT METHODOLOGY Developing Objectives for Risk Management Identifying the Risks Estimating Potential Losses: Data Estimating Potential Losses: Loss Distributions Analyzing Risks RISK MANAGEMENT ACTIONS Risk Avoidance and Factor Management Loss Prediction Loss Prevention Loss Control Loss Reduction and Contingency Management Risk Financing OPERATIONAL RISK MANAGEMENT IN PRACTICE Monitoring and Reporting Operational Risks Risk-based Capital Appendix A: A Glossary of Operational Risk Appendix B: Operational Risk Management Software and Services Bibliography Index