Measuring the Effect of EWOM Readability and Sentiment on Sales

[1]  Chrysanthos Dellarocas,et al.  The Impact of Online Product Reviews on Product Returns , 2018, Inf. Syst. Res..

[2]  Alain Yee-Loong Chong,et al.  Predicting consumer product demands via Big Data: the roles of online promotional marketing and online reviews , 2017, Int. J. Prod. Res..

[3]  S. Piantadosi,et al.  Are informed consent forms that describe clinical oncology research protocols readable by most patients and their families? , 1994, Journal of clinical oncology : official journal of the American Society of Clinical Oncology.

[4]  Cheol Park,et al.  Information direction, website reputation and eWOM effect: A moderating role of product type , 2009 .

[5]  Panagiotis G. Ipeirotis,et al.  Estimating the Helpfulness and Economic Impact of Product Reviews: Mining Text and Reviewer Characteristics , 2010, IEEE Transactions on Knowledge and Data Engineering.

[6]  Monic Sun,et al.  How Does the Variance of Product Ratings Matter? , 2010, Manag. Sci..

[7]  Stephen J. Carson,et al.  The Effects of Positive and Negative Online Customer Reviews: Do Brand Strength and Category Maturity Matter? , 2013 .

[8]  Tammo H. A. Bijmolt,et al.  To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns , 2016 .

[9]  X. Zhang,et al.  Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics , 2010 .

[10]  Zhi-Ping Fan,et al.  Product sales forecasting using online reviews and historical sales data: A method combining the Bass model and sentiment analysis , 2017 .

[11]  Yolanda Polo-Redondo,et al.  The influence of EWOM characteristics on online repurchase intention: Mediating roles of trust and perceived usefulness , 2016, Online Inf. Rev..

[12]  Wendy W. Moe,et al.  Measuring the Value of Social Dynamics in Online Product Ratings Forums , 2010 .

[13]  Peter T. L. Popkowski Leszczyc,et al.  Send-for-review decisions, brand equity, and pricing , 2016 .

[14]  Wei Wang,et al.  Joint effects of management responses and online reviews on hotel financial performance: A data-analytics approach , 2017 .

[15]  Raffaele Filieri What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM , 2015 .

[16]  Yong Liu Word-of-Mouth for Movies: Its Dynamics and Impact on Box Office Revenue , 2006 .

[17]  Alan R. Dennis,et al.  Differences are Different: Examining the Effects of Communication Media on the Impacts of Racial and Gender Diversity in Decision-Making Teams , 2018, Inf. Syst. Res..

[18]  Zhu Zhang,et al.  Deciphering word-of-mouth in social media: Text-based metrics of consumer reviews , 2012, TMIS.

[19]  Zili Zhang,et al.  Booking now or later: Do online peer reviews matter? , 2019, International Journal of Hospitality Management.

[20]  W. Fan,et al.  An empirical study on the impact of online word-of-mouth sources on retail sales , 2017 .

[21]  Alton Yeow-Kuan Chua,et al.  Helpfulness of user-generated reviews as a function of review sentiment, product type and information quality , 2016, Comput. Hum. Behav..

[22]  Aakash,et al.  Multi-criteria-based prioritisation of B2C e-commerce website , 2018 .

[23]  Anindya Ghose,et al.  Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets , 2008, Inf. Syst. Res..

[24]  Baolong Ma,et al.  The impact of online user reviews on cameras sales , 2013 .

[25]  Andrew Whinston,et al.  The Dynamics of Online Word-of-Mouth and Product Sales: An Empirical Investigation of the Movie Industry , 2008 .

[26]  Mohammad Salehan,et al.  Predicting the performance of online consumer reviews: A sentiment mining approach to big data analytics , 2014, Decis. Support Syst..

[27]  Seong Joon Yoo,et al.  Senti-lexicon and improved Naïve Bayes algorithms for sentiment analysis of restaurant reviews , 2012, Expert Syst. Appl..

[28]  Youjae Yi,et al.  Consumers’ pre-launch awareness and preference on movie sales , 2016 .

[29]  Walaa Medhat,et al.  Sentiment analysis algorithms and applications: A survey , 2014 .

[30]  Bin Gu,et al.  Research Note - The Impact of External Word-of-Mouth Sources on Retailer Sales of High-Involvement Products , 2012, Inf. Syst. Res..

[31]  Bin Gu,et al.  Do online reviews matter? - An empirical investigation of panel data , 2008, Decis. Support Syst..

[32]  Lihua Huang,et al.  Promotional Marketing or Word-of-Mouth? Evidence from Online Restaurant Reviews , 2013 .

[33]  Elena García Barriocanal,et al.  Evaluating content quality and helpfulness of online product reviews: The interplay of review helpfulness vs. review content , 2012, Electron. Commer. Res. Appl..

[34]  Erik Cambria,et al.  A concept-level approach to the analysis of online review helpfulness , 2016, Comput. Hum. Behav..

[35]  G. Harry McLaughlin,et al.  SMOG Grading - A New Readability Formula. , 1969 .

[36]  Yue Pan,et al.  Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews , 2011 .

[37]  Gilad Ravid,et al.  Longer online reviews are not necessarily better , 2018, Int. J. Inf. Manag..

[38]  Yoonseo Park,et al.  The impact of text product reviews on sales , 2014 .

[39]  Ingoo Han,et al.  The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement , 2007, Int. J. Electron. Commer..

[40]  J KimDan,et al.  Predicting the performance of online consumer reviews , 2016 .

[41]  Ram D. Gopal,et al.  Empirical Analysis of the Impact of Recommender Systems on Sales , 2010, J. Manag. Inf. Syst..

[42]  Q. Ye,et al.  Analysis of the Perceived Value of Online Tourism Reviews: Influence of Readability and Reviewer Characteristics , 2016 .