Online Dispute Resolution: Technology Takes a Place at the Table

This is a review essay of two books on the advent of online dispute resolution. Ethan Katsh, Janet Rifkin, and Colin Rule recognize that technology is changing not only lives, but also entire cultures. In their books, Online Dispute Resolution: Resolving Disputes in Cyberspace (Katsh and Rifkin) and Online Dispute Resolution for Business (Rule), they explain how and why the Internet is changing the world of alternative dispute resolution.