A voice response system for an office information system

One of the major activities in offices is communication. Communication involves information exchange in different kinds of media such as text, voice, pictures, and most likely, a mix of these. As such, a successful office information system must provide adequate facilities for handling these kinds of communication media. This paper discusses the design and implementation of a voice response system for OFS (Office Form System), a prototype office information system.

[1]  R.W. Schafer,et al.  Digital representations of speech signals , 1975, Proceedings of the IEEE.

[2]  D.C. Tsichritzis,et al.  Office information systems: Challenge for the 80's , 1980, Proceedings of the IEEE.

[3]  Dennis Tsichritzis,et al.  Form management , 1982, CACM.

[4]  Dennis Tsichritzis.  Integrating data base and message systems , 1981, VLDB 1981.

[5]  Clarence A. Ellis,et al.  Office Information Systems and Computer Science , 1980, CSUR.

[6]  N. F. Maxemchuk,et al.  An experimental speech storage and editing facility , 1980, The Bell System Technical Journal.

[7]  Dennis Tsichritzis,et al.  An office form flow model , 1980, AFIPS '80.

[8]  K. Thompson,et al.  The UNIX time-sharing system , 1978 .

[9]  C. H. Coker,et al.  Synthetic voices for computers , 1970, IEEE Spectrum.

[10]  Dennis Tsichritzis,et al.  OFS: An Integrated Form Management System , 1980, VLDB.

[11]  Peter T. Kirstein.  New Text and Message Services , 1980, IFIP Congress.

[12]  Brian W. Kernighan,et al.  The C Programming Language , 1978 .

[13]  J. Makhoul,et al.  Linear prediction: A tutorial review , 1975, Proceedings of the IEEE.

[14]  Ivor Ladd,et al.  MRS: A microcomputer database management system , 1981, SIGSMALL '81.

[15]  J. Allen,et al.  Synthesis of speech from unrestricted text , 1976, Proceedings of the IEEE.