Agent-Based Social Simulation as an Aid to Communication Between Stakeholders

Various methods provided in conventional agent-based social simulation (ABSS) research are useful for modelers and analysts in evaluating its effectiveness. We know very little about how ABSS contributes to the decision-making process for practical business problems when used by managers and employees who are not familiar with it. In this research we talked to stakeholders in two complex and uncertain business situations about using the simulation results with our models. We found that ABSS helped to promote communication between stakeholders.

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