The role of impressions on users’ tactile interaction with product materials: An analysis of associative concept networks

Abstract Depth impressions are an inner associative layer of humans’ expressed impressions. To analyze tactile interaction, it is essential to examine what users feel and imagine and how they create depth impressions by touching and looking at different product materials. On the basis of tactile interactions, this study aims to capture and analyze users’ depth impressions of materials. This research also proposes an ‘impressionably’ new tactile material for design from the viewpoint of depth impressions. To capture depth impressions, we investigated users’ tactile interactions in an experiment. The experiment used samples of six common natural and artificial materials, along with the proposed new micro-print-based material. A concept network-based method was employed in two stages to analyze the experimentally obtained verbalized protocols and to identify any depth impressions. This method allowed us to capture and analyze the depth impressions behind the surface impressions. This research found that the feel of materials’ tactile naturalness and users’ habituation to the tested samples are related to their depth impressions and the complexity of their concept networks. The depth impressions and concept network of the proposed micro-print material are distinct and beyond those for existing natural or artificial materials. These findings will provide the basis for employing new analysis tools and facilitate the development of impressionably better tactile materials for design.