Special Issue on "How Emerging Technologies are Shaping and are Shaped by Strategy"

Abstract This paper attempts to provide a researcher-friendly approach for building theories to better understand how emerging technologies are shaping and are shaped by business strategy in enterprises. Mushiness connotes being soft, squashy, slushy, and elusive to having fixed boundaries and separability -- as the interaction between IT and strategy is. Ephemerality connotes being fleeting, short-lived and transient as emerging technologies in their continuous morphing appear to be. Hence the title of the paper. The paper first attempts to frame the issue in a way that is conducive to better theory building when concepts are mushy (as strategy in turbulent environments is) and ephemeral (as the half-lifes of emerging technologies are). The paper proposes that the relationship between emerging technologies and strategy cannot be well examined without taking into account a critical third constellation of variables related to the business environment. The paper then explains how each of these three constellations when viewed in turbulent environments, is replete with elements of mushiness and ephemerality. The paper illustrates how each of those phenomena are more like “clouds” than “clocks” in the parlance of Karl Popper. Based on that, the paper then argues that the theoretical examination of the relationship between these constellations is best examined through a conceptualization that is grounded in organizational actions and decisions faced by enterprises (and expressed as active verbs in the style of Karl Weick): strategy formation, emerging technology adoption, and environonmental sensing. Based on the conceptualization of the three constellations, the second part of the paper provides a “mindful” theorizing process for the researcher that manages this complexity. It draws on the notion of Rittel’s “wicked problems” and Checkland’s Soft Systems methodology to come up with a process and decision pathway that includes four sets of activities that we have named: Enactment, Engaged Instancing, Elaboration, and Exposition. Conceptual templates for guiding each of those activities are provided. The paper ends by examining the merits, perils, and promise of this mindful groundedness theorizing approach to the study of strategy and emerging technologies.

[1]  K. Weick Technology as equivoque: sensemaking in new technologies , 1990 .

[2]  Kathleen M. Eisenhardt,et al.  DYNAMIC CAPABILITIES, WHAT ARE THEY? , 2000 .

[3]  J. Camillus Strategy as a Wicked Problem , 2008 .

[4]  Louis Raymond,et al.  Resource-based view and competitive strategy: An integrated model of the contribution of information technology to firm performance , 2006, J. Strateg. Inf. Syst..

[5]  Charles H. Fine Clockspeed: Winning Industry Control In The Age Of Temporary Advantage , 1998 .

[6]  Haim Mendelson,et al.  Clockspeed and Informational Response: Evidence from the Information Technology Industry , 1998, Inf. Syst. Res..

[7]  J. March,et al.  A Behavioral Theory of the Firm , 1964 .

[8]  S. Winter Understanding dynamic capabilities , 2003 .

[9]  A. Farhoomand Review of "Corporate Information Systems Management: Text and Cases, Third Edition, by James I. Cash, Jr., F. W. McFarlan, James L. McKenney, and Lynda M. Applegate." Richard D. Irwin, Inc., 1992 , 1993, DATB.

[10]  P. Checkland Soft Systems Methodology: A Thirty Year Retrospective a , 2000 .

[11]  J. March Exploration and exploitation in organizational learning , 1991, STUDI ORGANIZZATIVI.

[12]  J. Pfeffer,et al.  The External Control of Organizations. , 1978 .

[13]  M. Wade,et al.  Review: the resource-based view and information systems research: review, extension, and suggestions for future research , 2004 .

[14]  E. Burton Swanson,et al.  Innovating mindfully with information technology , 2004 .

[15]  R. Duncan Characteristics of Organizational Environments and Perceived Environmental Uncertainty. , 1972 .

[16]  K. Eisenhardt,et al.  The Art of Continuous Change : Linking Complexity Theory and Time-Paced Evolution in Relentlessly Shifting Organizations , 1997 .

[17]  Hugh Courtney Making the Most of Uncertainty , 2001 .

[18]  Jeanne Liedtka,et al.  In Defense of Strategy as Design , 2000 .

[19]  R. Daft,et al.  Chief executive scanning, environmental characteristics, and company performance: An empirical study , 1988 .

[20]  Wonseok Oh,et al.  On the Assessment of the Strategic Value of Information Technologies: Conceptual and Analytical Approaches , 2007, MIS Q..

[21]  A. Strauss,et al.  The Discovery of Grounded Theory , 1967 .

[22]  Michael X Cohen,et al.  A Garbage Can Model of Organizational Choice. , 1972 .

[23]  H. Rittel,et al.  Dilemmas in a general theory of planning , 1973 .

[24]  Shirley Gregor,et al.  The Nature of Theory in Information Systems , 2006, MIS Q..

[25]  Blake Ives,et al.  The information system as a competitive weapon , 1984, CACM.

[26]  K. Weick What Theory Is Not, Theorizing Is , 1995 .

[27]  Paul A. Pavlou,et al.  From IT Leveraging Competence to Competitive Advantage in Turbulent Environments: The Case of New Product Development , 2006, Inf. Syst. Res..

[28]  I. Dey Grounding grounded theory : guidelines for qualitative inquiry , 1999 .

[29]  Henry Mintzberg,et al.  Reflecting on the Strategy Process , 1999 .

[30]  Sucheta Nadkarni,et al.  The Evolution of Collective Strategy Frames in High- and Low-Velocity Industries , 2007, Organ. Sci..

[31]  Blake Ives,et al.  STA Travel Island: Marketing First Life Travel Services in Second Life , 2007, Commun. Assoc. Inf. Syst..

[32]  R. Zmud,et al.  Information technology implementation research: a technological diffusion approach , 1990 .

[33]  Henry Mintzberg,et al.  Of strategies, deliberate and emergent , 1985, Strategic Management Journal.

[34]  Olukemi O. Sawyerr Environmental uncertainty and environmental scanning activities of nigerian manufacturing executives: A comparative analysis , 1993 .

[35]  D. Hambrick,et al.  Upper Echelons: The Organization as a Reflection of Its Top Managers , 1984 .

[36]  Gezinus J. Hidding,et al.  Sustaining strategic IT advantage in the information age: how strategy paradigms differ by speed , 2001, J. Strateg. Inf. Syst..

[37]  E. Rogers Diffusion of Innovations , 1962 .

[38]  Detelin S. Elenkov Strategic Uncertainty And Environmental Scanning: The Case For Institutional Influences On Scanning Behavior , 1997 .

[39]  K. Weick The social psychology of organizing , 1969 .

[40]  Blake Ives,et al.  Review: IT-Dependent Strategic Initiatives and Sustained Competitive Advantage: A Review and Synthesis of the Literature , 2005, MIS Q..

[41]  M. Porter Towards a dynamic theory of strategy , 1991 .