Develop Attendance Management System with Feedback and Complaint Management Function

This research is designed to improve the process of managing employees' attendance record as well as monitoring employees' mobility during their working hour. The system is developed with other features such as meeting organizer, and feedback and complaint management functions. These additional features are introduced to improve the workflow of employees in Securemetric Technology Sdn. Bhd., an Information Technology company which was done manually. The purpose of constructing this system is to increase the efficiency and performance of the attendance processes and reporting besides minimizing the overall time and work to calculate the attendance data. The major functions include visualizing the attendance data, automated calculation of attendance data, and self-service meeting organizer with the aid of meeting rooms reservation. This system is developed using Model-View-Controller framework, and Java Server Faces technology. Tests were conducted by end users to gauge the stakeholders' requirements and expectation.