HRM and TQM: association with job involvement
暂无分享,去创建一个
Mohammad Samaun Safa | Nooh Abu Bakar | Veeri Arumugam | Ooi Keng Boon | V. Arumugam | M. Safa | N. Bakar | O. Boon
[1] I. Ugboro,et al. Top management leadership, employee empowerment, job satisfaction, and customer satisfaction in TQM organizations: an empirical study , 2000 .
[2] Ching-Chow Yang,et al. An integrated model of TQM and GE-Six-Sigma , 2004 .
[3] Thomas C. Cross,et al. A Meta‐Analysis to Review Organizational Outcomes Related to Charismatic Leadership , 2009 .
[4] Y. Brunetto,et al. Does the talk affect your decision to walk: a comparative pilot study examining the effect of communication practices on employee commitment post managerialism , 2004 .
[5] Juhani Iivari,et al. Why do individuals use computer technology? A Finnish case study , 1995, Inf. Manag..
[6] John S. Oakland,et al. The links between people management, customer satisfaction and business results , 1998 .
[7] R. Kanungo,et al. Measurement of job and work involvement. , 1982 .
[8] Human relations in administration , 1953 .
[9] Gordon W. Allport,et al. The ego in contemporary psychology. , 1943 .
[10] Noorliza Karia,et al. The effects of total quality management practices on employees' work‐related attitudes , 2006 .
[11] I. Chow. High-performance work systems in Asian companies , 2005 .
[12] Jeffrey B. Arthur,et al. Effects of human resource systems on manufacturing performance and turnover , 1994 .
[13] Ingmar Björkman,et al. Human resource management and the performance of Western firms in China , 2002 .
[14] S. Jameson,et al. HRM in UK hotels: a focus on commitment , 2000 .
[15] Suleiman K. Kassicieh,et al. Training, performance evaluation, rewards, and TQM implementation success , 1998 .
[16] Magid Igbaria,et al. Work Experiences, Job Involvement, and Quality of Work Life Among Information Systems Personnel , 1994, MIS Q..
[17] Adrian John Wilkinson,et al. Managing Quality and Human Resources : A guide to Continuous Improvement , 1997 .
[18] L. Porter,et al. Alternative Approaches to the Employee-Organization Relationship: Does Investment in Employees Pay Off? , 1997 .
[19] Terence Williams,et al. HR performance evaluation quality management context: a review of the literature , 2004 .
[20] Thomas Acton,et al. Informing Science InSITE- “Where Parallels Intersect ” June 2002 Training: The Way to Retain Valuable IT Employees? , 2022 .
[21] Celeste P.M. Wilderom,et al. Leader motives, charismatic leadership and subordinates' work attitude in the profit and voluntary sector , 2005 .
[22] Adrian John Wilkinson,et al. TQM and the Management of Labour , 2013 .
[23] Adrian John Wilkinson,et al. Managing human resources for TQM: possibilities and pitfalls , 1995 .
[24] Mile Terziovski,et al. The link between total quality management practice and organisational performance , 1999 .
[25] T. M. Lodahl,et al. THE DEFINITION AND MEASUREMENT OF JOB INVOLVEMENT. , 1965, The Journal of applied psychology.
[26] Thomas Y. Choi,et al. The TQM Paradox: Relations among TQM practices, plant performance, and customer satisfaction , 1998 .
[27] Donna M. Randall,et al. Perceived Organisational Support, Satisfaction with Rewards, and Employee Job Involvement and Organisational Commitment , 1999 .
[28] William McKinley,et al. Organizational Decline and Adaptation: Theoretical Controversies , 1993 .
[29] P. Herbig,et al. Total Quality and the Human Resource Professional , 1994 .
[30] Ching-Chow Yang. The establishment of a TQM system for the health care industry , 2003 .
[31] H. Eriksson,et al. The impact of TQM on financial performance , 2002 .
[32] J. French,et al. A Programmatic Approach to Studying the Industrial Environment and Mental Health , 1962 .
[33] A. van deWiele,et al. Employee Perceptions of HRM and TQM and the Effects on Satisfaction and INtention to Leave , 2001 .
[34] W. Cooley,et al. Multivariate Data Analysis. , 1973 .
[35] Amrik S. Sohal,et al. A study of the relationship between quality management practices and performance in small businesses , 1999 .
[36] D. Cherrington,et al. The management of human resources , 1991 .
[37] Zhaoyong Zhang,et al. Developing an instrument for measuring TQM implementation in a Chinese context , 1999 .
[38] D. Guest. Human resource management and performance: a review and research agenda , 1997 .
[39] R. Sitgreaves. Psychometric theory (2nd ed.). , 1979 .
[40] John D. Pettit,et al. An Examination of Organizational Communication as a Moderator of the Relationship Between Job Performance and Job Satisfaction , 1997 .
[41] Human Relations in Administration, by R. Dubin, Englewood Cliffs, N.J., Prentice-Hall, 1957. , 1960 .
[42] Paul Jansen,et al. Human resource management and performance: lessons from the Netherlands , 2001 .
[43] R. H. Franke. The Ultimate Advantage: Creating the High-Involvement OrganizationThe Ultimate Advantage: Creating the High-Involvement Organization By LawlerEdward E.III, San Francisco, CA: Jossey-Bass, 1992—371 pages. $29.95 , 1992 .
[44] F. Herzberg. Work and the nature of man , 1967 .
[45] Taho Yang,et al. Quality management practice in semiconductor manufacturing industries – empirical studies in Taiwan , 2003 .
[46] Vincent Cassar,et al. Can leader direction and employee participation co‐exist?: Investigating interaction effects between participation and favourable work‐related attitudes among Maltese middle‐managers , 1999 .
[47] Asbjorn Osland,et al. Impact of total quality management training and work context on attitudes toward supervisor , 1997 .
[48] Tom Redman,et al. Service quality and human resource management , 1998 .
[49] M. Idris,et al. The soft foundation of the critical success factors on TQM implementation in Malaysia , 2001 .
[50] D. N. Bateman,et al. The interplay between quality improvement principles and the employee communication process , 1995 .
[51] Adrian John Wilkinson,et al. Managing with Total Quality Management: Theory and Practice , 1998 .
[52] Joel E. Ross,et al. Total Quality Management: Text, Cases and Readings , 1992 .
[53] John D. Pettit,et al. Effects of Communication Direction on Job Performance and Satisfaction: A Moderated Regression Analysis , 2000 .
[54] M. Arthur,et al. The Motivational Effects of Charismatic Leadership: A Self-Concept Based Theory , 1993 .
[55] Mile Terziovski,et al. A quantitative analysis of the relationship between empowerment practices and service quality outcomes , 2003 .
[56] David Guest,et al. Human resource management - the workers' verdict , 1999 .
[57] Joseph Moses Juran,et al. Quality Planning and Analysis: From Product Development Through Usage , 1982 .
[58] Dennis Kehoe,et al. An evaluation of factors influencing teamwork and customer focus , 2001 .
[59] Paula C. Morrow,et al. The measurement of TQM principles and work-related outcomes , 1997 .
[60] Tor Guimaraes,et al. TQM’s impact on employee attitudes , 1996 .
[61] Fiona Edgar,et al. HRM practice and employee attitudes: different measures – different results , 2005 .
[62] Judy H. Gray,et al. Part‐time employment and communication satisfaction in an Australian retail organisation , 2002 .