Consumer-Centric Service Innovations in an Era of Self-Selecting Customers

[1]  P. Kotler Marketing Management: Analysis, Planning, Implementation and Control , 1972 .

[2]  A. Huhtala Income effects and the inconvenience of private provision of public goods for bads: The case of recycling in Finland , 2010 .

[3]  Hong-Youl Ha,et al.  Development of brand equity: evaluation of four alternative models , 2010 .

[4]  Susan Krumdieck,et al.  Price, environment and security: Exploring multi-modal motivation in voluntary residential peak demand response , 2011 .

[5]  Francesca Pongiglione Climate Change and Individual Decision Making: An Examination of Knowledge, Risk Perception, Self-Interest and their Interplay , 2011 .

[6]  M. Grubb,et al.  The Psychological Underpinnings of the Consumer Role in Energy Demand and Carbon Abatement , 2011 .

[7]  Andreas S. V. Wokutch The Role of Non-Utility Service Providers in Smart Grid Development: Should they be Regulated, and If so, Who Can Regulate Them? , 2010, J. Telecommun. High Technol. Law.

[8]  G. Seyfang,et al.  Grassroots innovations in community energy: The role of intermediaries in niche development , 2013 .

[9]  Chris Arney Nudge: Improving Decisions about Health, Wealth, and Happiness , 2015 .

[10]  J. Byrne,et al.  Review of dynamic pricing programs in the U.S. and Europe: Status quo and policy recommendations , 2015 .

[11]  Sabine Hielscher,et al.  Making the most of community energies: Three perspectives on grassroots innovation , 2016 .

[12]  N. B. Kanagal An Extended Model of Behavioural Process in Consumer Decision Making , 2016 .

[13]  R. Katofsky,et al.  Value-Added Electricity Services: New Roles for Utilities and Third-Party Providers , 2017 .

[14]  Mark Diesendorf,et al.  Distributed energy infrastructure paradigm: Community microgrids in a new institutional economics context , 2017 .

[15]  Iain MacGill,et al.  Typology of future clean energy communities: An exploratory structure, opportunities, and challenges , 2017 .