Fuzzy Set in Business Process Management as Reference Model

The Central theme of this article or paper is to uses the benefits or advantage of the Fuzzy set theory in Business to improve process, quality and extension of the business. In business the enterprise-specific for process improvement is characterized by decision-making premises. The decision does not exist in the form of mathematic models or numeric values. Decisions are characterized as thoughts, consideration and creativity. These are usually derived from fuzzy conditions such as low processing time and high quality . Although these conditions are not precise or accurate, but these condition consist additional and important information for the understanding of concrete business situations that are related to the business or any process. Thus the verbal information as well as vaguely formulated statements, premises, objectives and restrictions are very important for reference model adaptation. The systematic consideration of fuzzy set or data in reference model adaptation can only succeed when the models to be allow the consideration of fuzzy data. The fuzzy set theory-based extension of information modeling therefore provides the foundation for the development of a methodology, as well as the realization of a tool for reference model adaptation with regard to fuzzy data in this article.