GTE's experience with telecommuting: helping people balance work and family

Telecommuting is a work arrangement that can potentially benefit both the employee and the organization. GTE, a Fortune-500 telecommunications firm, conducted a teleeommuting pilot study with 120 employees from one of GTE’s largest business units from January through June 1993 to explore the outcomes of a l-day per week teleconmmting work arrangement. In addition to presenting the literature related to the positive and negative outcomes of telecomrnuting, this study presents the results from the pilot study. Short cases on a number of participants have also been included to tiu-ther illustrate the effects of this type of flexible work arrangement.

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