Subjective Evaluation Method for Speech-Based Uni- and Multimodal Applications

Questionnaires are a widespread method for subjective usability evaluation. Concerning speech-based systems the SASSI questionnaire is probably the most common one. This paper examines SASSI results obtained by different studies in order to evaluate its reliability and validity. Furthermore, it is investigated if SASSI is appropriate also for multimodal systems. The results indicate that some SASSI sub-scales need a revision.