SMGSC: Social-Level Macro-Governing Methodology for Cross-Management-Domain Service Collaboration Processes

In order to adapt to the accelerative open tendency of collaborations between enterprises, this paper proposes the cross-management-domain social-level macro-governing mode for regulating and controlling the social-level visible macro-behaviors of the social individuals participating in collaborations. Then this mode is achieved by creating Social-level Macro-Governing methodology for cross-management-domain Service Collaboration processes, called SMGSC, which consists of two levels of standalone and complementary technologies: the social -- level collaboration process norm system represented as social dependence norm sets and the rational agents whose macro-behaviors in collaboration processes conform to norms. Since the rational agents forming dynamically collaboration relationships can make their macro-behaviors governed by social dependence norms, SMGSC not only can remove effectively the uncontrollability hindrance confronted with by open social activities, but also enables cross-management-domain collaborations to be implemented by uniting the centralized controls of social individuals for respective social activities. Therefore, this paper provides a brand-new system construction mode to promote the convenient development and large-scale deployment of service collaborations.