Performance Measurement Management for Small and Medium Enterprises: an Integrated Approach

The paper reviews the literature in the field of performance measurement and management (PMM) for small and medium enterprises (SMEs) and it proposes a framework for PMM system design. The results of the literature review carried out reveal the need for developing real integrated PMM frameworks. Based on such a structured literature review, we propose an integrated framework that rectifies the drawbacks in previous frameworks while incorporating their strengths. The integrated framework proposed is a contribution to enhance SME adoption of PMM systems and provides milestones for PMM system design. Future research would involve an in-depth examination of such milestones to facilitate implementation

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