What the drivers do and do not tell you: using verbal protocol analysis to investigate driver behaviour in emergency situations

Although task analysis of pedestrian detection can provide us with useful insights into how a driver may behave in emergency situations, the cognitive elements of driver decision-making are less well understood. To assist in the design of future Advanced Driver Assistance Systems, such as Autonomous Emergency Brake systems, it is essential that the cognitive elements of the driving task are better understood. This paper uses verbal protocol analysis in an exploratory fashion to uncover the thought processes underlying behavioural outcomes represented by hard data collected using the Southampton University Driving Simulator. Practitioner Summary: This research assessed the appropriateness of verbal protocol analysis (VPA) in investigating driver behaviour in addition to quantitative data collected using Southampton University's Driving Simulator. VPA proved to be a useful extension tool in validating and enhancing hard data. A number of practical recommendations have been offered to guide future research.

[1]  K. Anders Ericsson,et al.  Towards a procedure for eliciting verbal expression of non-verbal experience without reactivity: interpreting the verbal overshadowing effect within the theoretical framework for protocol analysis , 2002 .

[2]  Fred Paas,et al.  Instructional design for advanced learners: Establishing connections between the theoretical frameworks of cognitive load and deliberate practice , 2005 .

[3]  N. Pennington,et al.  Transfer of Training Between Cognitive Subskills: Is Knowledge Use Specific? , 1995, Cognitive Psychology.

[4]  Gerrit C. van der Veer,et al.  Mental Representations of Computer Languages — a Lesson from Practice , 1993 .

[5]  Eileen Cormier,et al.  Cognitions associated with nurse performance: a comparison of concurrent and retrospective verbal reports of nurse performance in a simulated task environment. , 2010, International journal of nursing studies.

[6]  K. A. Ericsson,et al.  Protocol Analysis: Verbal Reports as Data , 1984 .

[7]  M Cameron,et al.  World Report on Road Traffic Injury Prevention. , 2004 .

[8]  A. Roepstorff,et al.  Introspection and cognitive brain mapping: from stimulus–response to script–report , 2002, Trends in Cognitive Sciences.

[9]  P M Salmon,et al.  Changing drivers' minds: the evaluation of an advanced driver coaching system , 2007, Ergonomics.

[10]  Steve Parkes,et al.  Trends in the use of verbal protocol analysis in software engineering research , 2003, Behav. Inf. Technol..

[11]  Neville A Stanton,et al.  Cognitive compatibility of motorcyclists and car drivers. , 2011, Accident; analysis and prevention.

[12]  Christine Duffield,et al.  A comparison of novice and expert nurses' cue collection during clinical decision-making: verbal protocol analysis. , 2009, International journal of nursing studies.

[13]  Donatella Ugolini,et al.  An online library catalogue , 1992 .

[14]  Neville A. Stanton,et al.  Developing expertise in military communications planning: do verbal reports change with experience? , 2012, Behav. Inf. Technol..

[15]  David Crundall,et al.  Driving simulator validation with hazard perception , 2011 .

[16]  K. Vohs,et al.  Psychology as the Science of Self-Reports and Finger Movements , 2010 .

[17]  Dariu Gavrila,et al.  Active Pedestrian Safety by Automatic Braking and Evasive Steering , 2011, IEEE Transactions on Intelligent Transportation Systems.

[18]  F. Paas,et al.  How to Optimize Learning From Animated Models: A Review of Guidelines Based on Cognitive Load , 2008 .

[19]  Lisanne Bainbridge,et al.  Verbal reports as evidence of the process operator's knowledge , 1999, Int. J. Hum. Comput. Stud..

[20]  A. Bandura Social Foundations of Thought and Action: A Social Cognitive Theory , 1985 .

[21]  K. A. Ericsson,et al.  Verbal reports as data. , 1980 .

[22]  Tarak Gandhi,et al.  Pedestrian Protection Systems: Issues, Survey, and Challenges , 2007, IEEE Transactions on Intelligent Transportation Systems.

[23]  Terry C Lansdown,et al.  Individual differences during driver secondary task performance: verbal protocol and visual allocation findings. , 2002, Accident; analysis and prevention.

[24]  Fred Paas,et al.  Effects of studying sequences of process-oriented and product-oriented worked examples on troubleshooting transfer efficiency , 2008 .

[25]  K. Vohs,et al.  Psychology as the Science of Self-reports and Finger Movements Whatever Happened to Actual Behavior? , 2022 .

[26]  Roberta Calderwood,et al.  Critical decision method for eliciting knowledge , 1989, IEEE Trans. Syst. Man Cybern..

[27]  Poong Hyun Seong,et al.  Measuring situation awareness of operation teams in NPPs using a verbal protocol analysis , 2012 .

[28]  P A Hancock,et al.  Alarm effectiveness in driver-centred collision-warning systems. , 1997, Ergonomics.

[29]  Mark S. Young,et al.  Malleable Attentional Resources Theory: A New Explanation for the Effects of Mental Underload on Performance , 2002, Hum. Factors.

[30]  Brendan Ryan,et al.  Developing a verbal protocol method for collecting and analysing reports of workers' thoughts during manual handling tasks. , 2007, Applied ergonomics.

[31]  Menno D. T. de Jong,et al.  Retrospective vs. concurrent think-aloud protocols: Testing the usability of an online library catalogue , 2003, Behav. Inf. Technol..

[32]  Monica N. Lees,et al.  The influence of distraction and driving context on driver response to imperfect collision warning systems , 2007, Ergonomics.

[33]  Joaquim Camps Concurrent and retrospective verbal reports as tools to better understand the role of attention in second language tasks , 2003 .

[34]  M R Endsley,et al.  Level of automation effects on performance, situation awareness and workload in a dynamic control task. , 1999, Ergonomics.

[35]  Eric J. Johnson,et al.  The validity of verbal protocols , 1989, Memory & cognition.

[36]  Timothy D. Wilson,et al.  Telling more than we can know: Verbal reports on mental processes. , 1977 .

[37]  Ted Boren,et al.  Thinking aloud: reconciling theory and practice , 2000 .

[38]  Kip Smith,et al.  Pedestrian injury mitigation by autonomous braking. , 2010, Accident; analysis and prevention.

[39]  Neville A. Stanton,et al.  Sub-systems on the road to vehicle automation: Hands and feet free but not 'mind' free driving , 2014 .