Supply Chain Management: The Basics and Beyond

Introduction and Overview Overview of Supply Chain Management and Logistics Strategy Definitions Links with the Extended Value Chain The Supply Chain Planning Process Positioning the Supply Chain and Logistics within your Company Supply Chain Management and Logistics in the Competitive Context Gaining Strategic and Competitive Advantage from Logistics and Supply Chain Management Structuring Supply Chain Capabilities Customer Service Understanding the Customer Building a Customer Focused Supply Chain Functional Excellence Logistics as a Process Forecasting and Inventory Control Transportation and Warehousing Purchasing Information Technology Techniques for Supply Chain Excellence Understanding the Supply Chain Process Cost Analysis and Measurement Analytic Technologies Future Trends and Issues/Broader Context Emerging Logistics Directions Industry and Related Developments Globalization Index