Application of ISO 9000 Standards to Education and Training.

Although ISO 9000 certification is still a marginal phenomenon in the education and training world, the numbers of certified institutions and departments are increasing particularly amongst continuing and vocational education and training providers. But many practitioners in the education and training world wonder whether this development is the best way to improve quality within education and training institutions. For many the real added value of such a certification process remains doubtful, not to mention costly.