Mobile Business and the Smart City: Developing a Business Model Framework to Include Public Design Parameters for Mobile City Services

This article proposes a new business model framework that allows the design and analysis of value networks for mobile services in a public context. It starts from a validated business model framework that relies on 12 design parameters to evaluate business models on, and expands it by eight parameters to include important aspects that come into play when a public entity (i.e. a city government) becomes (or wants to become) involved in the value network. This new framework is then applied to the case of the 311 service offered by the City of New York. Given the quickly changing power relations in the mobile telecommunications industry, this framework offers both an academic and practical tool, enabling the comparison and analysis of mobile city service business models.

[1]  Joachim Ahrens,et al.  Good Governance in the 21st Century , 2011 .

[2]  Andrew D. Zimmerman.  Toward a More Democratic Ethic of Technological Governance , 1995 .

[3]  E. P. Michael.  Strategy and the Internet. , 2001 .

[4]  Erik Bohlin,et al.  Japan's Mobile Internet Success Story - Facts, Myths, Lessons and Implications , 2004 .

[5]  Tony Bovaird,et al.  Public–Private Partnerships: from Contested Concepts to Prevalent Practice , 2004 .

[6]  R. Freeman,et al.  A Stakeholder Approach to Strategic Management , 2001 .

[7]  Thomas L. Wheelen,et al.  Essentials Of Strategic Management , 1996 .

[8]  児玉 文雄.  Harvard Business Review : 抄録雑誌の概要 , 1987 .

[9]  Mark H. Moore,et al.  Public Value: Theory and Practice , 2011 .

[10]  S. Pradhan,et al.  The State in a Changing World. World Development Report, 1997. , 1997 .

[11]  Peter Weill,et al.  Place to Space: Migrating to Ebusiness Models , 2001 .

[12]  J. Pierre.  Debating Governance: Authority, Steering, and Democracy , 2000 .

[13]  J. Margolis,et al.  SECONDARY BENEFITS, EXTERNAL ECONOMIES, AND THE JUSTIFICATION OF PUBLIC INVESTMENT , 1957 .

[14]  Nils Walravens,et al.  Towards a New Typology for Mobile Platforms: Validation Through Case Study Analysis , 2009 .

[15]  Xueqing Zhang,et al.  Critical Success Factors for Public-Private Partnerships in Infrastructure Development , 2005 .

[16]  M. Moore.  Creating public value : strategic management in government , 1995 .

[17]  Ajay Chhibber,et al.  The state in a changing world , 1997 .

[18]  A. J. Slywotzky.  Value Migration: How to Think Several Moves Ahead of the Competition , 1995 .

[19]  P. Ballon.  Control and Value in Mobile Communications: A Political Economy of the Reconfiguration of Business Models in the European Mobile Industry , 2009 .

[20]  E. Faber,et al.  Designing business models for mobile ICT services , 2003 .

[21]  Rahul C. Basole.  Visualization of interfirm relations in a converging mobile ecosystem , 2008, 2008 7th International Conference on Mobile Business.

[22]  A. Pratt.  Cultural industries and public policy , 2005 .

[23]  O. Williamson,et al.  STRATEGY RESEARCH: GOVERNANCE AND COMPETENCE PERSPECTIVES , 1999 .

[24]  Howard Davis.  Ethics and standards of conduct , 2009 .

[25]  Paul Timmers,et al.  Business Models for Electronic Markets , 1998, Electron. Mark..

[26]  Zhang Xi-hua,et al.  Cultural Studies , 1970, PMLA/Publications of the Modern Language Association of America.

[27]  Pieter Ballon,et al.  Business Modelling Revisited: The Configuration of Control and Value , 2007 .

[28]  T. Bovaird.  Developing New Forms of Partnership With the `Market¿ in the Procurement of Public Services , 2006 .

[29]  In Africa,et al.  Democracy and Governance: , 2021, A Wider Type of Freedom.

[30]  M. Flinders,et al.  The Politics of Public–Private Partnerships , 2005 .