Cost Analysis for Service-oriented Holonic Manufacturing System Design

Abstract This paper presents a formal methodology to perform a cost analysis for the customer order management (COM) process in the context of holonic manufacturing systems. The business process described in the paper, centred on COM, interconnects reference architecture with several enhancements that help in the mapping of the financial relevant activities. The process is analysed from two perspectives, first to show how the resource break-down rate in the HMES influences the overall profit and secondly to show the relationship between the percentage of products that fail the quality assurance test and the overall profit. The process was simulated using a BPM tool and the results are discussed.