Using Semantic Analysis and Norm Analysis to Model Organisations

Organisations can be represented in the form of human agents and their patterns of behaviour, which can be modelled using the method of Semantic Analysis. Norms establish how and when an instance of a pattern of behaviour (or affordance) will occur. The norms are identified using the method of Norm Analysis, which is comprised of the techniques of responsibility analysis, information identification, trigger analysis and norm specification. This paper addresses how the results of Semantic Analysis and Norm Analysis may be used to produce a semantic model representing the behaviour of the organisation. The methods are illustrated using an example of borrowing books from a library.