The cμ/θ rule
暂无分享,去创建一个
[1] J. Ben Atkinson,et al. An Introduction to Queueing Networks , 1988 .
[2] Avishai Mandelbaum,et al. Telephone Call Centers: Tutorial, Review, and Research Prospects , 2003, Manuf. Serv. Oper. Manag..
[3] Zeynep Akşin,et al. The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research , 2007 .
[4] J. V. Mieghem. Dynamic Scheduling with Convex Delay Costs: The Generalized CU Rule , 1995 .
[5] Ward Whitt,et al. Fluid Models for Multiserver Queues with Abandonments , 2006, Oper. Res..
[6] Alexander L. Stolyar,et al. Scheduling Flexible Servers with Convex Delay Costs: Heavy-Traffic Optimality of the Generalized cµ-Rule , 2004, Oper. Res..
[7] J. Michael Harrison,et al. Design and Control of a Large Call Center: Asymptotic Analysis of an LP-Based Method , 2006, Oper. Res..
[8] Jan A. Van Mieghem. Due-Date Scheduling: Asymptotic Optimality of Generalized Longest Queue and Generalized Largest Delay Rules , 2003, Oper. Res..