What do faculty and staff really think about e-books?
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This article reports on a large-scale survey of nearly two thousand faculty and students at one institution, University College London, and profiles their use and perceptions of e-books. The context for the study is an action research project, CIBER’s SuperBook, that will further investigate the issues raised in this initial benchmarking survey using deep log analysis and qualitative methods. The survey findings point to various ways in which user uptake and acceptance of e-books may be encouraged. Book discovery behaviour, a key issue for publishers and librarians in both print and electronic environments, emerges as a critical focus for service delivery and enhancement.