Exploring citizens’ possibilities to participate in public e-service development

The increased interest for user participation in development of public electronic services (public e-services for short) is expected to bring similar value as it has done in other systems developme ...

[1]  Shirley Gregor,et al.  The Anatomy of a Design Theory , 2007, J. Assoc. Inf. Syst..

[2]  Keith Duncan,et al.  Cognitive Engineering , 2017, Encyclopedia of GIS.

[3]  Angèle L. M. Cavaye,et al.  User participation in system development revisited , 1995, Inf. Manag..

[4]  A. F. Harmsen,et al.  Situational Method Engineering , 1997 .

[5]  E. Hippel,et al.  Lead users: a source of novel product concepts , 1986 .

[6]  Tone Bratteteig,et al.  User Participation and Democracy: A Discussion of Scandinavian Research on System Development , 1995, Scand. J. Inf. Syst..

[7]  Marjo Kauppinen,et al.  Identifying and selecting users for user-centered design , 2004, NordiCHI '04.

[8]  Karin Axelsson,et al.  Talking to, not about, Entrepreneurs - Experiences of Public e-service Development in a Business Start Up Case , 2008 .

[9]  Anselm L. Strauss,et al.  Basics of qualitative research : techniques and procedures for developing grounded theory , 1998 .

[10]  Ken Friedman,et al.  Theory construction in design research: criteria: approaches, and methods , 2003 .

[11]  Gabriella Spinelli,et al.  User exclusion and fragmented requirements capture in publicly‐funded IS projects , 2009 .

[12]  K. Axelsson,et al.  Exploring the importance of citizen participation and involvement in e‐government projects: Practice, incentives, and organization , 2010 .

[13]  Jesper Holgersson,et al.  Towards a Roadmap for User Involvement in E-Government Service Development , 2010, EGOV.

[14]  Sjaak Brinkkemper,et al.  Method engineering: engineering of information systems development methods and tools , 1996, Inf. Softw. Technol..

[15]  Peter van den Besselaar,et al.  From small scale to large scale user participation: a case study of participatory design in e-government systems , 2004, PDC 04.

[16]  M. Patton,et al.  Qualitative evaluation and research methods , 1992 .

[17]  Amela Karahasanovic,et al.  Understanding the new digital divide - A typology of Internet users in Europe , 2011, Int. J. Hum. Comput. Stud..

[18]  Sari Kujala,et al.  User involvement: A review of the benefits and challenges , 2003, Behav. Inf. Technol..

[19]  Pär J. Ågerfalk,et al.  Systems Development Method Rationale: A Conceptual Framework for Analysis , 2003, ICEIS.

[20]  John Krogstie,et al.  User involvement in e-government development projects , 2004, NordiCHI '04.

[21]  Liam J. Bannon,et al.  Exploring User-Centred Design in Practice: Some Caveats , 2009 .