The Barriers and Benefits of the Electronic Marketplace Environment for SMEs

Although there are many initiatives to encourage SMEs online, not all have been successful. It may therefore seem premature to discuss electronic marketplaces in the context of SMEs. However, if SMEs ignore e-marketplaces a number of problems can result. E-marketplaces present a significant threat to SMEs since they increase competition and leave nonparticipants vulnerable to more e-enabled firms. This paper examines the barriers and benefits of e-marketplaces in the context of SMEs. It first addresses the nature of emarketplaces, before identifying the benefits that may be realisable by SMEs from participation. Drawing on the literature, the barriers facing smaller firms in this environment are discussed. Identification of these barriers, such as lack of standards, supply chain integration and global trading, enables a greater understanding of how SMEs can plan effective strategies to gain from e-marketplace participation.

[1]  Dawn R. Deeter-Schmelz,et al.  Business‐to‐Business Online Purchasing: Suppliers' Impact on Buyers' Adoption and Usage Intent , 2001 .

[2]  Daniel F. Spulber,et al.  Business-to-Business Electronic Commerce , 2001 .

[3]  H. Lundgren,et al.  Internet adoption barriers for small firms in The Netherlands , 2000 .

[4]  Benn R. Konsynski,et al.  Uses and Consequences of Electronic Markets: An Empirical Investigation in the Aircraft Parts Industry , 1998, MIS Q..

[5]  Antje Cockrill,et al.  Going global - remaining local: the impact of e-commerce on small retail firms in Wales , 2002, Int. J. Inf. Manag..

[6]  Adi Prananto,et al.  E-business maturity: the SOG-e model , 2000 .

[7]  Peter Bodorik,et al.  Supporting the e-business readiness of small and medium-sized enterprises: approaches and metrics , 2002, Internet Res..

[8]  Helen Darch,et al.  Training as an e‐commerce enabler , 2002 .

[9]  Andrew Davidson Under the Hammer , 1992 .

[10]  J. Burn,et al.  Strategies for Consultancy Engagement for E-Business Development - A Case Analysis of Australian SMEs , 2002 .

[11]  Annette Mills,et al.  A model of Internet adoption by SMEs , 2001, Inf. Manag..

[12]  E. P. Michael Strategy and the Internet. , 2001 .

[13]  Paula M. C. Swatman,et al.  Determinants of Small Business Internet Usage: A Multi-method Investigation on Perceived Benefits , 1997 .

[14]  Marie Tumolo,et al.  Business-To-Business Exchanges , 2001, Inf. Syst. Manag..

[15]  Christine Oughton,et al.  Electronic Commerce and the Future for SMEs in a Global Market-Place: Networking and Public Policies , 1999 .

[16]  C. Standing,et al.  The effect of B2B online reverse auctions on buyer-supplier relationships , 2003 .

[17]  Paul Timmers,et al.  Electronic Commerce , 1999 .

[18]  J. Van beveren,et al.  The Use of Electronic Commerce by SMEs in Victoria, Australia , 2002 .

[19]  J. Peppard Information management in the global enterprise: an organising framework , 1999 .

[20]  Katarina Stanoevska-Slabeva,et al.  Internet electronic product catalogs: an approach beyond simple keywords and multimedia , 2000, Comput. Networks.

[21]  Martin Grieger Electronic marketplaces: A literature review and a call for supply chain management research , 2003, Eur. J. Oper. Res..

[22]  John Mooney,et al.  The Evolution of Electronic Marketplaces: an exploratory study of internet-based electronic within the American Independent Insurance Agency system , 1998, Australas. J. Inf. Syst..

[23]  James A. Senn,et al.  Business-To-Business E-Commerce , 2000, Inf. Syst. Manag..

[24]  Thomas Gulledge,et al.  B2B eMarketplaces and small- and medium-sized enterprises , 2002, Comput. Ind..

[25]  Yannis Bakos,et al.  A Strategic Analysis of Electronic Marketplaces , 1991, MIS Q..

[26]  Binshan Lin,et al.  Online procurement: implementation and managerial implications , 2000 .

[27]  Mary Modahl,et al.  Now or Never : How Companies Must Change Today to Win the Battle for Internet Consumers , 1999 .

[28]  M. Sawhney,et al.  E-hubs: the new B2B (business-to-business) marketplaces. , 2000, Harvard business review.

[29]  Blake Ives,et al.  Applications of Global Information Technology: Key Issues for Management , 1991, MIS Q..

[30]  G. Hall,et al.  Surviving and prospering in the small firm sector , 1995 .

[31]  Paula M. C. Swatman,et al.  An exploratory study of small business Internet commerce issues , 1999, Inf. Manag..

[32]  Larry Downes,et al.  Unleashing the Killer App: Digital Strategies for Market Dominance , 1998 .

[33]  S. Kaplan E-Hubs : The New B 2 B Marketplaces , 2000 .

[34]  Ulli Arnold,et al.  Electronic Procurement in Supply Chain Management: An Information Economics-Based Analysis of Electronic Markets , 2001 .

[35]  P. Brunn,et al.  e-Marketplaces:: Crafting A Winning Strategy , 2002 .

[36]  JoAnne Yates,et al.  Electronic markets and electronic hierarchies , 1987, CACM.

[37]  Craig Standing,et al.  Increasing the adoption of electronic commerce by SMEs: Reflections from an empirical study , 2003 .

[38]  J. Mcmillan Reinventing the Bazaar: A Natural History of Markets , 2002 .

[39]  S. Poon,et al.  Business environment and internet commerce benefit—a small business perspective , 2000, Eur. J. Inf. Syst..

[40]  T. Skjøtt-Larsen,et al.  Electronic marketplaces and supply chain relationships , 2003 .

[41]  D. Smallbone,et al.  Innovative Activity in SMEs and Rural Economic Development: Some Evidence from England , 2000 .

[42]  Paul B. Cragg,et al.  Small-Firm Computing: Motivators and Inhibitors , 1993, MIS Q..

[43]  Arthur B. Sculley,et al.  B2B Exchanges : The Killer Application in the Business-to-Business Internet Revolution , 2000 .

[44]  Stephen B. Chau,et al.  The use of E-commerce amongst thirty-four Australian SMEs: An experiment or a strategic business tool? , 2003, J. Syst. Inf. Technol..

[45]  Michael J. Shaw,et al.  Web-based e-catalog systems in B2B procurement , 2000, Commun. ACM.

[46]  Eric K. Clemons,et al.  The Impact of Information Technology on the Organization of Economic Activity: The "Move to the Middle" Hypothesis , 1993, J. Manag. Inf. Syst..

[47]  Sigi Goode Management Attitudes Toward the World Wide Web in Australian Small Business , 2002, Inf. Syst. Manag..

[48]  Yannis Bakos,et al.  The emerging role of electronic marketplaces on the Internet , 1998, CACM.

[49]  S. Stanek,et al.  Addressing ICTs skill challenges in SMEs: insights from three country investigations , 2002 .

[50]  Warren Raisch,et al.  The eMarketplace: Strategies for Success in B2B eCommerce , 2000 .

[51]  Philip Powell,et al.  Exploring SME Internet Adoption: Towards a Contingent Model , 2003, Electron. Mark..

[52]  E. Roche Place to Space: Migrating to eBusiness Models , 2001 .

[53]  J. V. Akkeren,et al.  Factors affecting entry‐level internet technology adoption by small business in Australia ‐ evidence from three cases , 1999 .

[54]  Craig Standing,et al.  Can E-Marketplaces Bridge the Digital Divide? , 2003, Information Systems Perspectives and Challenges in the Context of Globalization.

[55]  Eric van Heck,et al.  Making markets: how firms can design and profit from online auctions and exchanges [Book Review] , 2002, IEEE Engineering Management Review.

[56]  G. Hutton Net gain: Expanding markets through virtual communities , 1998 .