Intangible resources as performance drivers in European hospitals
暂无分享,去创建一个
[1] Robin Fincham,et al. Intellectual capital accounting in the UK: A field study perspective , 2004 .
[2] Human resource management in the health care industry. , 1998, Health manpower management.
[3] Claude Sicotte,et al. The use of multilevel performance indicators in managing performance in health care organizations , 2003 .
[4] J C Wyatt,et al. 10. Management of explicit and tacit knowledge , 2001, Journal of the Royal Society of Medicine.
[5] N. Bontis. Managing organizational knowledge by diagnosing intellectual capital: framing and advancing the state of the field , 2001 .
[6] Karl M. Wiig,et al. Knowledge management in public administration , 2002, J. Knowl. Manag..
[7] Bernard Marr,et al. Measuring knowledge assets – implications of the knowledge economy for performance measurement , 2004 .
[8] G. Roos,et al. Mergers and acquisitions through an intellectual capital perspective , 2001 .
[9] Michael Habersam,et al. Exploring intellectual capital in hospitals: two qualitative case studies in Italy and Austria , 2003 .
[10] M. P. Salmador,et al. The role of social capital in today's economy , 2004 .
[11] A. Carmeli,et al. The relationships between intangible organizational elements and organizational performance , 2004 .
[12] A. Bryman. Social Research Methods , 2001 .
[13] Carol Propper,et al. The Use and Usefulness of Performance Measures in the Public Sector , 2003 .
[14] Bernard Marr,et al. The balanced scorecard and intangible assets: similar ideas, unaligned concepts , 2004 .
[15] John Van Beveren. Does health care for knowledge management? , 2003, J. Knowl. Manag..
[16] James Guthrie,et al. Sunrise in the knowledge economy: Managing, measuring and reporting intellectual capital , 2001 .
[17] Richard Toogood. The NHS Knowledge and Skills Framework , 2008 .
[18] Anthony S. White,et al. A Performance Measurement Paradigm for Integrating Strategy Formulation: A Review of Systems and Frameworks , 2005 .
[19] P. Burnaby,et al. The importance of intellectual capital and its effect on performance measurement systems , 2002 .
[20] C. Truss. Strategic HRM: enablers and constraints in the NHS , 2003 .
[21] B. Marr,et al. Defining intellectual capital: a three‐dimensional approach , 2005 .
[22] Ugur Yavas,et al. Assessing performance of multi-hospital organizations: a measurement approach. , 2005, International journal of health care quality assurance incorporating Leadership in health services.
[23] Kim Hua Tan,et al. Building performance through in‐process measurement: Toward an “indicative” scorecard for business excellence , 2004 .
[24] K. Pandya,et al. Issues of Knowledge Management in the Public Sector , 2003 .
[25] Rodney McAdam,et al. Performance management in the UK public sector: Addressing multiple stakeholder complexity , 2005 .
[26] R. Kaplan,et al. The balanced scorecard--measures that drive performance. , 2015, Harvard business review.
[27] T. Douglas,et al. Understanding competitive advantage in the general hospital industry: evaluating strategic competencies , 2003 .
[28] L. Spencer,et al. Qualitative data analysis for applied policy research , 2002 .
[29] G. Roos,et al. Managing Intellectual Capital in Practice , 2006 .
[30] Aino Pöyhönen,et al. Assessing intellectual capital creation in regional clusters , 2004 .
[31] Peter C. Smith,et al. Performance Measurement in Health Care: History, Challenges and Prospects , 2005 .
[32] Karl-Erik Sveiby. The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets , 1997 .
[33] Jeltje van der Meer-Kooistra,et al. Reporting on intellectual capital , 2001 .
[34] Anu Marianne Vainio,et al. Exchange and combination of knowledge‐based resources in network relationships: A study of software firms in Finland , 2005 .
[35] P. Dey,et al. A new tool for measurement of process-based performance of multispecialty tertiary care hospitals. , 2004, International journal of health care quality assurance incorporating Leadership in health services.
[36] Andy Neely,et al. Performance measurement system design , 1995 .
[37] Bernard Marr,et al. Reporting on intellectual capital: why, what and how? , 2004 .
[38] P. N. Rastogi,et al. The nature and role of IC , 2003 .
[39] Taylor Randall,et al. Performance Implications of Strategic Performance Measurement in Financial Services Firms , 2003 .
[40] R. Petty,et al. INTELLECTUAL CAPITAL LITERATURE REVIEW: MEASUREMENT, REPORTING AND MANAGEMENT , 2000 .
[41] Lutz Kaufmann,et al. Intangibles: A synthesis of current research , 2004 .