An empirical investigation of sources of application-specific computer-self-efficacy and mediators of the efficacy - performance relationship

Integrating theory from research on training, computer self-efficacy (CSE), and motivation, this research validated a model of four factors that contribute to application-specific computer self-efficacy (AS-CSE) formation (previous experience, personality, learning goal orientation and computer anxiety) and three factors that mediate the relationship between AS-CSE and performance (goal level, goal commitment and performance goal orientation (PGO)). Using data from 313 individuals in an introductory computer skills course, the model was validated for database software. Results indicate that previous database software experience, trainee personality and learning goal orientation were positively related to AS-CSE, whereas computer anxiety was negatively related to AS-CSE. Additionally, goal level, goal commitment and PGOs were related to database test performance, and the relationship between AS-CSE and database test performance was also partially mediated by goal level and goal commitment. Implications for research and practice are discussed.

[1]  W. L. Cron,et al.  The role of goal orientation following performance feedback. , 2001, The Journal of applied psychology.

[2]  B. Weiner An attributional theory of motivation and emotion , 1986 .

[3]  Fred D. Davis,et al.  Improving Computer Training Effectiveness for Decision Technologies: Behavior Modeling and Retention Enhancement , 2001, Decis. Sci..

[4]  Marisa Salanova,et al.  Computer training, frequency of usage and burnout: the moderating role of computer self-efficacy , 2000 .

[5]  T. Judge,et al.  THE CORE SELF‐EVALUATIONS SCALE: DEVELOPMENT OF A MEASURE , 2003 .

[6]  P. Pintrich,et al.  Reliability and Predictive Validity of the Motivated Strategies for Learning Questionnaire (Mslq) , 1993 .

[7]  J. Hollenbeck,et al.  An empirical examination of the antecedents of commitment to difficult goals. , 1989 .

[8]  Larry N. Killough,et al.  Testing the Interaction Effects of Task Complexity in Computer Training Using the Social Cognitive Model , 2001, Decis. Sci..

[9]  Marilyn E. Gist,et al.  EFFECTS OF ALTERNATIVE TRAINING METHODS ON SELF-EFFICACY AND PERFORMANCE IN COMPUTER SOFTWARE TRAINING , 1989 .

[10]  A. Bandura Self-efficacy: toward a unifying theory of behavioral change. , 1977, Psychology Review.

[11]  Jane Webster,et al.  The Differential Effects of Software Training Previews on Training Outcomes , 1995 .

[12]  C. Dweck,et al.  Goals: an approach to motivation and achievement. , 1988, Journal of personality and social psychology.

[13]  Steven M. Sommer,et al.  Self‐Efficacy and Causal Attributions: Direct and Reciprocal Links , 2000 .

[14]  Richard D. Johnson,et al.  The Multilevel and Multifaceted Character of Computer Self-Efficacy: Toward Clarification of the Construct and an Integrative Framework for Research , 1998, Inf. Syst. Res..

[15]  Phyllis Tharenou,et al.  Self-Esteem at Work , 1989 .

[16]  Richard D. Johnson,et al.  The Evolving Nature of the Computer Self-Efficacy Construct: An Empirical Investigation of Measurement Construction, Validity, Reliability and Stability Over Time , 2007, J. Assoc. Inf. Syst..

[17]  A. Bandura GUIDE FOR CONSTRUCTING SELF-EFFICACY SCALES , 2006 .

[18]  Deborah Compeau,et al.  Computer Self-Efficacy: Development of a Measure and Initial Test , 1995, MIS Q..

[19]  T. Judge,et al.  The Power of Being Positive: The Relation Between Positive Self-Concept and job Performance , 1998 .

[20]  S. Ogletree,et al.  Sex and sex-typing effects on computer attitudes and aptitude , 1990 .

[21]  Joseph J. Martocchio,et al.  MICROCOMPUTER USAGE AS AN OPPORTUNITY: THE INFLUENCE OF CONTEXT IN EMPLOYEE TRAINING , 2006 .

[22]  A. Bandura,et al.  Impact of conceptions of ability on self-regulatory mechanisms and complex decision making. , 1989, Journal of personality and social psychology.

[23]  E. A. Locke,et al.  Dispositional effects on job and life satisfaction: the role of core evaluations. , 1998, The Journal of applied psychology.

[24]  Deborah Compeau,et al.  Application of Social Cognitive Theory to Training for Computer Skills , 1995, Inf. Syst. Res..

[25]  Nathaniel Branden,et al.  Self-Esteem At Work , 1998 .

[26]  George A. Marcoulides,et al.  Modern methods for business research , 1998 .

[27]  C. Sue-Chan,et al.  Goal assignment and performance: Assessing the mediating roles of goal commitment and self-efficacy and the moderating role of power distance , 2002 .

[28]  E. A. Locke,et al.  What Should we do About Motivation Theory? Six Recommendations for the Twenty-First Century , 2004 .

[29]  Robert P. Bostrom,et al.  Individual Differences and Conceptual Models in Training Novice Users , 1989, Hum. Comput. Interact..

[30]  Edwin A. Locke,et al.  Effect of self-efficacy, goals, and task strategies on task performance. , 1984 .

[31]  J. M. Digman PERSONALITY STRUCTURE: EMERGENCE OF THE FIVE-FACTOR MODEL , 1990 .

[32]  Kennon M. Sheldon,et al.  Avoidance achievement motivation: a personal goals analysis. , 1997, Journal of personality and social psychology.

[33]  Paul H. Cheney,et al.  Organizational Factors Affecting the Success of End-User Computing , 1986, J. Manag. Inf. Syst..

[34]  Fred D. Davis,et al.  Developing and Validating an Observational Learning Model of Computer Software Training and Skill Acquisition , 2003, Inf. Syst. Res..

[35]  T. Judge,et al.  Relationship of core self-evaluations traits--self-esteem, generalized self-efficacy, locus of control, and emotional stability--with job satisfaction and job performance: a meta-analysis. , 2001, The Journal of applied psychology.

[36]  C. Dweck,et al.  Goals: an approach to motivation and achievement. , 1988, Journal of personality and social psychology.

[37]  A. Bandura Social Foundations of Thought and Action: A Social Cognitive Theory , 1985 .

[38]  A. Bandura,et al.  Differential engagement of self-reactive influences in cognitive motivation , 1986, Organizational Behavior and Human Decision Processes.

[39]  Carol S. Dweck,et al.  Motivational processes affecting learning. , 1986 .

[40]  R. Heinssen,et al.  Assessing computer anxiety: Development and validation of the Computer Anxiety Rating Scale , 1987 .

[41]  J. Colquitt,et al.  Toward an integrative theory of training motivation: a meta-analytic path analysis of 20 years of research. , 2000, The Journal of applied psychology.

[42]  Jason Bennett Thatcher,et al.  An Empirical Examination of Individual Traits as Antecedents to Computer Anxiety and Computer Self-Efficacy , 2002, MIS Q..

[43]  Joseph J. Martocchio,et al.  EFFECTS OF FEEDBACK AND COGNITIVE PLAYFULNESS ON PERFORMANCE IN MICROCOMPUTER SOFTWARE TRAINING , 2006 .

[44]  Larry D. Rosen,et al.  The etiology of computerphobia , 1990 .

[45]  M MarakasGeorge,et al.  The Multilevel and Multifaceted Character of Computer Self-Efficacy , 1998 .

[46]  Richard D. Johnson,et al.  Research Report: The Role of Behavioral Modeling in Computer Skills Acquisition: Toward Refinement of the Model , 2000, Inf. Syst. Res..

[47]  E. A. Locke,et al.  A theory of goal setting & task performance , 1990 .

[48]  Thomas Hill,et al.  Role of efficacy expectations in predicting the decision to use advanced technologies: The case of computers. , 1987 .

[49]  Radhika Santhanam,et al.  Improving End-User Proficiency: Effects of Conceptual Training and Nature of Interaction , 1994, Inf. Syst. Res..

[50]  Eleanor M. Smith,et al.  Relationships of goal orientation, metacognitive activity, and practice strategies with learning outcomes and transfer , 1998 .

[51]  T. Judge,et al.  Relationship of core self-evaluations to goal setting, motivation, and performance. , 2001, The Journal of applied psychology.

[52]  J. Mathieu,et al.  Goal Orientation in Organizational Research: A Conceptual and Empirical Foundation , 1996 .

[53]  H. Kelley The processes of causal attribution. , 1973 .

[54]  Lorne Olfman,et al.  The Importance of Learning Style in End-User Training , 1990, MIS Q..

[55]  Edwin A. Locke,et al.  Type A behavior and faculty research productivity: What are the mechanisms? , 1984 .

[56]  A. Bandura Self-Efficacy: The Exercise of Control , 1997, Journal of Cognitive Psychotherapy.

[57]  Vicki L. Goodwin,et al.  Meta-Analysis of the Antecedents of Personal Goal Level and of the Antecedents and Consequences of Goal Commitment , 1992 .

[58]  Mun Y. Yi,et al.  Predicting Computer Task Performance: Personal Goal and Self-Efficacy , 2004, J. Organ. End User Comput..

[59]  A. Tellegen,et al.  PERSONALITY PROCESSES AND INDIVIDUAL DIFFERENCES An Alternative "Description of Personality": The Big-Five Factor Structure , 2022 .