QoE: Quality of Experience: A Conceptual Essay

The ICT industry and services are on the verge of substituting quality of service and utility functions with quality of experience, QoE. While intuitive, QoE, has eluded the research community. QoE takes into account what the user is experiencing with new products and services. Once this information is collected, it becomes an input in the development of the new product or new service. But how does one measure directly quality of experience? In this conceptual paper, I discuss from an ICT perspective, the utility function and quality of service, QoS. I also present how active interested the industry is in QoE. I concluded with some key points that may serve as a guideline in the process of constructing the QoE function.

[1]  Thráinn Eggertsson,et al.  Economic behavior and institutions , 1991 .

[2]  Friedrich Wilhelm Traugott Posselt,et al.  FACT AND FICTION , 2006, Science.

[3]  Jiong Sun,et al.  Football on mobile phones : algorithms, architectures and quality of experience in streaming video , 2006 .

[4]  James Moody.  Markets from Networks: Socioeconomic Models of Production.By Harrison C. White. Princeton University Press, 2002. 389 pp. Cloth, $35.00 , 2002 .

[5]  Ari-Veikko Anttiroiko.  Science cities: their characteristics and future challenges , 2004, Int. J. Technol. Manag..

[6]  M. Blaug.  The methodology of economics, or, How economists explain , 1980 .

[7]  F. Fisher,et al.  The Identification Problem in Econometrics. , 1967 .

[8]  Uskali Mäki,et al.  Fact and Fiction in Economics: Models, Realism and Social Construction , 2003 .

[9]  Changick Kim,et al.  Intelligent video display to raise quality of experience on mobile devices , 2006, SPIE Optics + Photonics.

[10]  Regis Cabral,et al.  The Cabral-Dahab Science Park Management Paradigm applied to the case of Kista, Sweden , 2004, Int. J. Technol. Manag..

[11]  C. West Churchman,et al.  Measurement: Definitions and Theories , 1960 .

[12]  Regis Cabral.  The Cabral—Dahab Science Park Management Paradigm: an introduction , 1998 .

[13]  C. West Churchman,et al.  Measurement: Definitions and Theories , 1960 .

[14]  Regis Cabral,et al.  Refining the Cabral-Dahab Science Park Management Paradigm , 1998 .