Integrated Three Theories to Develop a Model of Factors Affecting Students’ Academic Performance in Higher Education

This paper aimed to alleviate the disparity in the literature regarding social media use for collaboration and communication and its influence on the performance of students at higher education. A questionnaire survey on constructivism theory, technology acceptance model, and communication theory were utilized as the key method for collecting data and was circulated among a total of 863 university students. The obtained outcomes of students’ behavioral intention to utilize social media to collaborate learning and online communication indicates a positive effect on their academic works in higher education institutes, while male students were not completely satisfied with interaction with peers for collaboration learning. The study indicates that collaboration learning, as well as online communication over social media enhances, the students learning activities and enable to sharing knowledge, information, and discussions, and hence, we recommend students to utilize social media for education purpose and should have encouraged them through lecturers at higher level education institutions.

[1]  Waleed Mugahed Al-Rahmi,et al.  A model of using social media for collaborative learning to enhance learners' performance on learning , 2017, J. King Saud Univ. Comput. Inf. Sci..

[2]  Ofelia Aleca,et al.  SOCIAL NETWORKING AS AN ALTERNATIVE ENVIRONMENT FOR EDUCATION , 2012 .

[3]  Tunku Badariah Tunku Ahmad,et al.  Investigating Students' Attitude and Intention to Use Social Software in Higher Institution of Learning in Malaysia. , 2011 .

[4]  Richard M Lerner,et al.  Trajectories of school engagement during adolescence: implications for grades, depression, delinquency, and substance use. , 2011, Developmental psychology.

[5]  M. Roblyer,et al.  Findings on Facebook in higher education: A comparison of college faculty and student uses and perceptions of social networking sites , 2010, Internet High. Educ..

[6]  Vance Cooney,et al.  Should Faculty Use Social Networks to Engage with Students , 2012 .

[7]  James Blustein,et al.  Exploring Factors Impacting Users' Attitude and Intention towards Social Tagging Systems , 2012, 2012 45th Hawaii International Conference on System Sciences.

[8]  Geoffrey S. Hubona,et al.  Individual differences and usage behavior: revisiting a technology acceptance model assumption , 2005, DATB.

[9]  Kent D. Nassen,et al.  Representation of measurement error in marketing variables: Review of approaches and extension to three-facet designs , 1998 .

[10]  F. Paas,et al.  Making the Black Box of Collaborative Learning Transparent: Combining Process-Oriented and Cognitive Load Approaches , 2010 .

[11]  D. McQuail McQuail's Mass Communication Theory , 2000 .

[12]  Marko Sarstedt,et al.  An assessment of the use of partial least squares structural equation modeling in marketing research , 2012 .

[13]  C. Fornell,et al.  Evaluating structural equation models with unobservable variables and measurement error. , 1981 .

[14]  Mohd Shahizan Othman,et al.  The Improvement of Students' Academic Performance by Using Social Media through Collaborative Learning in Malaysian Higher Education , 2014 .

[15]  Stefan Hrastinski,et al.  How are campus students using social media to support their studies? An explorative interview study , 2011, Education and Information Technologies.

[16]  Paul Baepler,et al.  Rapid Feedback Assessment Methods: Can We Improve Engagement and Preparation for Exams in Large-enrollment Courses? , 2008 .

[17]  L. Vygotsky Mind in Society: The Development of Higher Psychological Processes: Harvard University Press , 1978 .

[18]  Mohd Shahizan Othman,et al.  Using Social Media for Research: The Role of Interactivity, Collaborative Learning, and Engagement on the Performance of Students in Malaysian Post-Secondary Institutes , 2015 .

[19]  Michael Thomas,et al.  Identity in Online Communities: Social Networking Sites and Language Learning , 2009 .

[20]  Lorena Blasco-Arcas,et al.  Using clickers in class. The role of interactivity, active collaborative learning and engagement in learning performance , 2013, Comput. Educ..

[21]  Marjan Laal,et al.  Collaborative learning: what is it? , 2012 .

[22]  John B. Dunning,et al.  The influence of learning characteristics on evaluation of audience response technology , 2008, J. Comput. High. Educ..

[23]  Hsiu-Ping Yueh,et al.  Exploring Factors Affecting Students' Continued Wiki Use for Individual and Collaborative Learning: An Extended UTAUT Perspective. , 2015 .

[24]  Noraffandy Yahaya,et al.  Integrating Technology Acceptance Model With Innovation Diffusion Theory: An Empirical Investigation on Students’ Intention to Use E-Learning Systems , 2019, IEEE Access.

[25]  Paul A. Kirschner,et al.  An exploration of social networking site use, multitasking, and academic performance among United States and European university students , 2013, Comput. Hum. Behav..

[26]  A. Kaplan,et al.  Users of the world, unite! The challenges and opportunities of Social Media , 2010 .

[27]  A. Al-Badi,et al.  Adoption Of Social Networking In Education: A Study Of The Use Of Social Networks By Higher Education Students In Oman , 2014 .

[28]  Thomas A. Brush,et al.  Student perceptions of collaborative learning, social presence and satisfaction in a blended learning environment: Relationships and critical factors , 2008, Comput. Educ..

[29]  Mohd Shahizan Othman,et al.  Social Media for Collaborative Learning and Engagement: Adoption Framework in Higher Education Institutions in Malaysia , 2015 .

[30]  Matthew K. O. Lee,et al.  Acceptance of Internet-based learning medium: the role of extrinsic and intrinsic motivation , 2005, Inf. Manag..

[31]  Linda L. Putnam,et al.  Handbook of Organizational Communication: An Interdisciplinary Perspective , 1987 .

[32]  Andrew M. Ledbetter Measuring Online Communication Attitude: Instrument Development and Validation , 2009 .

[33]  Fred D. Davis Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[34]  Osama Alfarraj,et al.  Use of E-Learning by University Students in Malaysian Higher Educational Institutions: A Case in Universiti Teknologi Malaysia , 2018, IEEE Access.

[35]  Yusri Bin Kamin,et al.  A Model of Factors Affecting Cyber Bullying Behaviors Among University Students , 2019, IEEE Access.

[36]  Nevine Makram Labib,et al.  Determinants of Social Networks Usage in Collaborative Learning: Evidence from Egypt☆ , 2015 .

[37]  P. Wesely Investigating the Community of Practice of World Language Educators on Twitter , 2013 .

[38]  Yuping Liu,et al.  Developing a scale to measure the interactivity of websites , 2003, Journal of Advertising Research.

[39]  Keith Wetzel,et al.  Professional Development 2.0 , 2010 .

[40]  Ming-Te Wang,et al.  Adolescent Behavioral, Emotional, and Cognitive Engagement Trajectories in School and Their Differential Relations to Educational Success. , 2012 .

[41]  Mohd Shahizan Othman,et al.  A model of factors affecting learning performance through the use of social media in Malaysian higher education , 2018, Comput. Educ..

[42]  Paul A. Kirschner,et al.  Facebook® and academic performance , 2010, Comput. Hum. Behav..

[43]  Mohd Shahizan Othman,et al.  The effectiveness of using e-learning in Malaysian higher education: A case study universiti Teknologi Malaysia , 2015 .

[44]  Yasemin Koçak Usluel,et al.  Modeling educational usage of Facebook , 2010, Comput. Educ..

[45]  Jae Hoon Choi,et al.  Factors Affecting End-User Satisfaction on Facebook , 2012, ICWSM.

[46]  Katherine M. White,et al.  The Theory of Planned Behavior Applied to Young People's Use of Social Networking Web Sites , 2009, Cyberpsychology Behav. Soc. Netw..

[47]  J. Al-Ammary,et al.  The Acceptance of Social Networking as a Learning Tools at University of Bahrain , 2014 .

[48]  Carole A. Ames Motivation: What Teachers Need to Know , 1990, Teachers College Record: The Voice of Scholarship in Education.

[49]  Shelia R. Cotten,et al.  No A 4 U: The relationship between multitasking and academic performance , 2012, Comput. Educ..

[50]  Adam W. Tyma Connecting with What Is Out There!: Using Twitter in the Large Lecture , 2011 .

[51]  L. S. Vygotskiĭ,et al.  Mind in society : the development of higher psychological processes , 1978 .

[52]  Woojin Lee,et al.  Exploring the behavioral aspects of adopting technology: Meeting planners' use of social network media and the impact of perceived critical mass , 2013 .

[53]  Sylvia L. Edwards,et al.  Investigating the use of Web 2.0 technology by Malaysian students , 2010 .

[54]  T. Paulus,et al.  Using a social networking site for experiential learning: Appropriating, lurking, modeling and community building , 2010, Internet High. Educ..

[55]  Hans van der Heijden,et al.  User Acceptance of Hedonic Information Systems , 2004, MIS Q..

[56]  Jomon Aliyas Paul,et al.  Effect of online social networking on student academic performance , 2012, Comput. Hum. Behav..

[57]  Tsung-Sheng Chang,et al.  Time Spent on Social Networking Sites: Understanding User Behavior and Social Capital , 2014 .

[58]  Richard Hartshorne,et al.  Examining student decisions to adopt Web 2.0 technologies: theory and empirical tests , 2009, J. Comput. High. Educ..

[59]  Viswanath Venkatesh,et al.  Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology , 2012, MIS Q..

[60]  Yusri Bin Kamin,et al.  Big Data Adoption and Knowledge Management Sharing: An Empirical Investigation on Their Adoption and Sustainability as a Purpose of Education , 2019, IEEE Access.

[61]  Choon Lang Quek,et al.  Using Facebook for teaching and learning: a review of the literature , 2011 .

[62]  Lori Lockyer,et al.  Integrating Social Networking Technologies in Education:  A Case Study of a Formal Learning Environment , 2008, 2008 Eighth IEEE International Conference on Advanced Learning Technologies.

[63]  Yusri Bin Kamin,et al.  How Cyber Stalking and Cyber Bullying Affect Students’ Open Learning , 2019, IEEE Access.

[64]  Martin Bichler,et al.  Design science in information systems research , 2006, Wirtschaftsinf..

[65]  Mohd Shahizan Othman,et al.  Effect of engagement and collaborative learning on satisfaction through the use of social media on Malaysian higher education , 2015 .

[66]  Eden Dahlstrom,et al.  ECAR Study of Undergraduate Students and Information Technology, 2014. , 2014 .

[67]  Dongyoung Sohn,et al.  Coping with information in social media: The effects of network structure and knowledge on perception of information value , 2014, Comput. Hum. Behav..

[68]  Hasan Tinmaz,et al.  Social Networking Websites as an Innovative Framework for Connectivism , 2012 .

[69]  M. Limayem,et al.  Impact of Facebook Usage on Students' Academic Achievement: Role of Self-Regulation and Trust. , 2017 .

[70]  Mohd Shahizan Othman,et al.  The effect of social media on researchers’ academic performance through collaborative learning in Malaysian higher education , 2015 .

[71]  Theodore Panitz,et al.  Collaborative versus Cooperative Learning: A Comparison of the Two Concepts Which Will Help Us Understand the Underlying Nature of Interactive Learning. , 1999 .

[72]  Concetta La Rocca,et al.  Collaborative Learning in Higher Education. , 2014 .

[73]  Lorne Olfman,et al.  Leveraging a personalized system to improve self-directed learning in online educational environments , 2014, Comput. Educ..

[74]  J. Meek,et al.  Facebook, social integration and informal learning at university: ‘It is more for socialising and talking to friends about work than for actually doing work’ , 2009 .

[75]  Oded Nov,et al.  Exploring personality-targeted UI design in online social participation systems , 2013, CHI.

[76]  Starr Roxanne Hiltz,et al.  Learning Networks: A Field Guide to Teaching and Learning Online , 1995 .

[77]  Girish H. Subramanian,et al.  A Replication of Perceived Usefulness and Perceived Ease of Use Measurement , 1994 .

[78]  Akram M. Zeki,et al.  Massive Open Online Courses (MOOCs): Data on higher education , 2018, Data in brief.

[79]  Kyle B. Heuett,et al.  Twitter in the classroom: Modeling online communication attitudes and student motivations to connect , 2018, Comput. Hum. Behav..

[80]  Bahar Baran,et al.  Facebook as a formal instructional environment , 2010, Br. J. Educ. Technol..

[81]  Gail Salaway,et al.  The ECAR Study of Undergraduate Students and Information Technology, 2008 , 2007 .

[82]  Michael M. Grant,et al.  Mobile computing devices in higher education: Student perspectives on learning with cellphones, smartphones & social media , 2013, Internet High. Educ..

[83]  Kok Wai Wong,et al.  Perceived Ease of Use and Perceived Usefulness of Social Media for e-Learning in Libyan Higher Education: A Structural Equation Modeling Analysis , 2016 .

[84]  Funda Erzurum,et al.  Use of Social Networks as an Educational Tool , 2011 .

[85]  Princess Anne,et al.  Social Networking in Undergraduate Education , 2012 .

[86]  K. Jensen A Handbook of Media and Communication Research : Qualitative and Quantitative Methodologies , 2002 .

[87]  Tengku Nor Rizan Tengku Mohamad Maasum,et al.  Collaborative Strategic Reading with University EFL Learners , 2010 .

[88]  Byoungsoo Kim,et al.  Understanding Antecedents of Continuance Intention in Social-Networking Services , 2011, Cyberpsychology Behav. Soc. Netw..

[89]  Hyun Jung Oh,et al.  Facebooking for health: An examination into the solicitation and effects of health-related social support on social networking sites , 2013, Comput. Hum. Behav..

[90]  Muhammad Kamarul Kabilan,et al.  Facebook: An online environment for learning of English in institutions of higher education? , 2010, Internet High. Educ..

[91]  Federica Oradini,et al.  The use of social networking by students and staff in higher education , 2008 .

[92]  Thomas Tufte,et al.  Participatory Communication: A Practical Guide , 2009 .

[93]  Viswanath Venkatesh,et al.  Technology Acceptance Model 3 and a Research Agenda on Interventions , 2008, Decis. Sci..

[94]  F. King,et al.  Student Learning Through Social Media , 2012 .

[95]  Peter A. Todd,et al.  Perceived Usefulness, Ease of Use, and Usage of Information Technology: A Replication , 1992, MIS Q..

[96]  Paul Hong,et al.  Using social media applications for educational outcomes in college teaching: A structural equation analysis , 2013, Br. J. Educ. Technol..

[97]  Anabel Quan-Haase,et al.  Uses and Gratifications of Social Media: A Comparison of Facebook and Instant Messaging , 2010 .

[98]  Joe F. Chicharo,et al.  The engagement of social media technologies by undergraduate informatics students for academic purpose in Malaysia , 2014, J. Inf. Commun. Ethics Soc..

[99]  J. Walther Computer-Mediated Communication , 1996 .

[100]  Somaiya Naidu Learning and Teaching with Technology : Principles and Practices , 2003 .

[101]  Sohail Chand,et al.  Pattern of Facebook usage and its Impact on Academic Performance of University Students: A Gender Based Comparison , 2012 .

[102]  Marina Schroder Handbook Of Organizational Communication An Interdisciplinary Perspective , 2016 .

[103]  Bernd Carsten Stahl,et al.  Developing an Instrument for E-Public Services' Acceptance Using Confirmatory Factor Analysis: Middle East Context , 2012, J. Organ. End User Comput..

[104]  Yuan Li,et al.  Analyzing Students' Technology Use Motivations: An Interpretive Structural Modeling Approach , 2012, Commun. Assoc. Inf. Syst..

[105]  Larry Johnson,et al.  The NMC Horizon Report: 2012 Higher Education Edition. , 2012 .