Knowledge management: a review of theoretical frameworks and industrial cases

It has been observed that the major competition advantage for a corporation lies in the corporation's knowledge and therefore "knowledge management" has become a critical issue. In order to accelerate the research progress in knowledge management, this paper has integrated previous knowledge management frameworks into a comprehensive theoretical framework. Based on this framework, eight cases involving knowledge management were collected and analyzed. The analysis results gave us a clear picture about why, what and how knowledge management was performed in these industries. Hopefully, the integrated theoretical framework and a whole picture of knowledge management in practice will serve as foundations of further research and development.

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