On Confronting Some of the Common Myths of Information

Over the relatively short history of Information Systems planning and strategy 2 , a number of general principles have arisen that are often taken as being axiomatic. Three such principles that have appeared in the mainstream literature include: • alignment: ICT systems should align with the business strategy; • competitive advantage: ICT systems can provide a firm with an advantage over its competitors, and • knowledge management: ICT systems can and should be a repository of an organisation’s knowledge resources. I shall question each of these ‘self evident truths’ with a view to developing an alternative perspective. This perspective focuses more on the process of strategising rather than on the outcome of the strategy process: the strategic plan. I argue that benefit is to be gained from a more inclusive, exploratory approach to the strategy process. This perspective is set against the common view, which is concerned more with exploiting the potential of

[1]  James A. Senn,et al.  THE MYTHS OF STRATEGIC SYSTEMS: What Defines True Competitive Advantage? , 1992 .

[2]  M. Polanyi Chapter 7 – The Tacit Dimension , 1997 .

[3]  E. P. Michael Strategy and the Internet. , 2001 .

[4]  Wendy L. Currie,et al.  Rethinking Management Information Systems: An Interdisciplinary Perspective , 1999 .

[5]  Etienne Wenger,et al.  Situated Learning: Legitimate Peripheral Participation , 1991 .

[6]  Peter Checkland,et al.  Systems Thinking, Systems Practice , 1981 .

[7]  Amany R. Elbanna,et al.  From Control to Drift: The Dynamics of Corporate Information Infrastructures , 2001 .

[8]  Claudio U. Ciborra,et al.  The grassroots of IT and strategy , 1994 .

[9]  C. Prahalad,et al.  The Core Competence of the Corporation , 1990 .

[10]  Stephanie Lester,et al.  Information Economics: linking business performance to information technology , 1990, J. Inf. Technol..

[11]  B. Nooteboom,et al.  Learning Groups: What Types are there? A Theoretical Analysis and an Empirical Study in a Consultancy Firm , 2004 .

[12]  Henry Mintzberg,et al.  Of strategies, deliberate and emergent , 1985, Strategic Management Journal.

[13]  R. M. Hall,et al.  A framework linking intangible resources and capabilities to sustainable competitive advantage , 1993 .

[14]  Morten T. Hansen,et al.  What's your strategy for managing knowledge? , 1999, Harvard business review.

[15]  R. Galliers Strategic information systems planning: myths, reality and guidelines for successful implementation , 1991 .

[16]  Karen Ruhleder,et al.  Steps Toward an Ecology of Infrastructure: Design and Access for Large Information Spaces , 1996, Inf. Syst. Res..

[17]  M. Porter Competitive Advantage: Creating and Sustaining Superior Performance , 1985 .

[18]  J. Brown,et al.  Knowledge and Organization: A Social-Practice Perspective , 2001 .

[19]  H. Tsoukas The firm as a distributed knowledge system : A constructionist approach , 1996 .

[20]  M. Peters,et al.  Strategic planning for MIS , 1978 .

[21]  Sue Newell,et al.  'Best practice' development and transfer in the NHS: the importance of process as well as product knowledge , 2003, Health services management research.

[22]  Fernando F. Suarez,et al.  The Half-Truth of First-Mover Advantage , 2005, Harvard business review.

[23]  Etienne Wenger,et al.  Communities of Practice: Learning, Meaning, and Identity , 1998 .

[24]  Robert D. Galliers,et al.  Towards the integration of e-business, knowledge management and policy considerations within an information systems strategy framework , 1999, J. Strateg. Inf. Syst..

[25]  M. Tushman,et al.  Boundary Spanning Individuals: Their Role in Information Transfer and Their Antecedents , 1981 .

[26]  K. Weick FROM SENSEMAKING IN ORGANIZATIONS , 2021, The New Economic Sociology.

[27]  S. Newell,et al.  The Processes of Project-based Learning , 2004 .

[28]  Marie-Claude Boudreau,et al.  Accounting for the Contradictory Organizational Consequences of Information Technology: Theoretical Directions and Methodological Implications , 1999, Inf. Syst. Res..

[29]  Charles H. Kriebel,et al.  The strategic dimension of computer systems planning , 1968 .

[30]  Sue Newell,et al.  Understanding the contextual influences on enterprise system design, implementation, use and evaluation , 2004, J. Strateg. Inf. Syst..

[31]  Jacky Swan,et al.  Information systems and strategic change: a critical review of business process re-engineering , 1999 .

[32]  C. Lindblom THE SCIENCE OF MUDDLING THROUGH , 1959 .

[33]  Robert D. Galliers,et al.  Towards a flexible information architecture: integrating business strategies, information systems strategies and business process redesign * , 1993, Inf. Syst. J..

[34]  Rajiv Sabherwal,et al.  The Dynamics of Alignment: Insights from a Punctuated Equilibrium Model , 2001 .

[35]  Claudio U. Ciborra,et al.  From Thinking To Tinkering: The Grassroots Of Strategic Information Systems , 1992, ICIS.

[36]  Chris Sauer,et al.  Steps to the future : fresh thinking on the management of IT-based organizational transformation , 1997 .

[37]  Frank F. Land,et al.  Adapting to changing user requirements , 1982, Inf. Manag..

[38]  Bart Nooteboom,et al.  Learning groups : What types are there? , 2007 .

[39]  B. Kogut,et al.  Exploring internal stickiness : Impediments to the transfer of best practice within the firm , 2007 .

[40]  L. Arrington Why re-engineering fails , 1995 .

[41]  D. Cabrera,et al.  Systems thinking. , 2008, Evaluation and program planning.

[42]  Paul Shrivastava,et al.  Strategic planning for MIS , 1983 .

[43]  Michael H. Zack,et al.  Developing a Knowledge Strategy , 1999 .

[44]  James Backhouse,et al.  Risk management in cyberspace , 2005 .

[45]  Ray J. Paul,et al.  The Labyrinths of Information: Challenging the Wisdom of Systems , 2005, Eur. J. Inf. Syst..

[46]  R. Paul Review of "The labyrinths of information: Challenging the wisdoms of systems" by Claudio Ciborra, Oxford University Press, Oxford, UK, 2002 , 2005 .

[47]  F. Warren McFarlan,et al.  Problems in Planning the Information System. , 1971 .

[48]  Morten T. Hansen,et al.  The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits , 1999 .

[49]  Deidra L. Fryer,et al.  The Social Study of Information and Communication Technology: Innovation, Actors and Contexts , 2005 .

[50]  Linda S. Ackerman-Anderson,et al.  Beyond change management : advanced strategies for today's transformational leaders , 2001 .

[51]  Leslie P. Willcocks,et al.  Global Information Technology Outsourcing: In Search of Business Advantage , 2001 .

[52]  Stephen Cummings,et al.  The future shape of strategy: Lemmings or chimeras? , 2004 .

[53]  C. Lévi-Strauss The Savage Mind , 1967 .

[54]  Bennet P. Lientz,et al.  Breakthrough IT change management : how to get enduring change results , 2004 .

[55]  John M. Ward,et al.  Beyond strategic information systems: towards an IS capability , 2004, J. Strateg. Inf. Syst..

[56]  J. Swan,et al.  Trust and inter-organizational networking , 2000 .

[57]  Zi-Lin He,et al.  Exploration vs. Exploitation: An Empirical Test of the Ambidexterity Hypothesis , 2004, Organ. Sci..

[58]  P. Berger,et al.  Social Construction of Reality , 1991, The SAGE International Encyclopedia of Mass Media and Society.

[59]  Daniel A. Levinthal,et al.  Exploration and Exploitation in Organizational Learning , 2007 .

[60]  Walter Baets,et al.  Aligning information systems with business strategy , 1992, J. Strateg. Inf. Syst..

[61]  Davide Nicolini,et al.  The Organizational Learning of Safety in Communities of Practice , 2000 .

[62]  Gabriel Szulanski,et al.  Overcoming stickiness: An empirical investigation of the role of the template in the replication of organizational routines , 2004 .

[63]  A. Edmondson,et al.  Situated Knowledge and Learning in Dispersed Teams , 2002 .

[64]  M. Tushman,et al.  Ambidextrous Organizations: Managing Evolutionary and Revolutionary Change , 1996 .

[65]  Ramkrishnan V. Tenkasi,et al.  P ERSPECTIVE M AKING AND P ERSPECTIVE T AKING IN C OMMUNITIES OF K NOWING , 2000 .

[66]  C. Gibson,et al.  THE ANTECEDENTS , CONSEQUENCES , AND MEDIATING ROLE OF ORGANIZATIONAL AMBIDEXTERITY , 2004 .

[67]  J. Mingers,et al.  Organization Theory and Systems Thinking: The Benefits of Partnership , 1997 .

[68]  Richard Whittington,et al.  What Is Strategy and Does It Matter , 1998 .

[69]  M. Porter,et al.  How Information Gives You Competitive Advantage , 1985 .

[70]  Eric Monteiro,et al.  Scaling Information Infrastructure: The Case of Next Generation IP in Internet , 1998, Inf. Soc..

[71]  Michael J. Earl,et al.  Management Strategies for Information Technology , 1989 .

[72]  J. Brown,et al.  Bridging epistemologies: The generative dance between organizational knowledge and organizational knowing , 1999, STUDI ORGANIZZATIVI.

[73]  Frank F. Land,et al.  The new alchemist: or how to transmute base organizations into corporations of gleaming gold , 1996, J. Strateg. Inf. Syst..

[74]  Thomas H. Davenport,et al.  Process Innovation: Reengineering Work Through Information Technology , 1992 .