Social Media Collaboration in Software Projects

Social media has had a big impact on the way that software projects are managed and the way that stakeholders interact with each other: indeed, the nature of software projects has evolved substantially in keeping with the evolution of technology. A direct consequence of the ubiquity of the Internet is the increasing trend toward cooperation outside the boundaries of an office. The interactions involved in software projects have changed accordingly and can be broadly divided into two types: (1) interactions among stakeholders who are in a single location (e.g., people sharing the same office space) and (2) interactions among stakeholders who are in distributed locations (e.g., software projects that are partly implemented offshore). Social media has been and remains a significant facilitator to these kinds of interactions. This chapter looks at the implications of the use of social media software projects in today’s changing world.

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