STACC: an automatic service for information access using continuous speech recognition through telephone line

This work presents the STACC, Sistema Telefonico Automatico de Consulta de Calificaciones (Automatic Telephone System for Consulting Marks). This system has been developed at our laboratory during 1996 and implements a service through telephone line that allows the students to consult by speech their marks after the exams by means of a simple phone call. This experience provided us an interesting point of view about the problems of real applications of speech technology. In this work we describe the system and some statistics about the use of STACC by the students are presented.