Aligning RFID applications with supply chain strategies

Many large retailers decided to adopt RFID as their new supply chain technology, but RFID adoption by all industries did not spread as rapidly as initially expected. We believe that its benefits constituted the major barrier to its adoption, and argued that a major contributor to the delay has been its inappropriate implementation. Our study reports the result of six in-depth case studies, which, together with case content analysis of 88 reported RFID applications, provided us with a clear view of the RFID implementation landscape, suggesting that organizations often mindlessly adopted RFID applications that were misaligned with their supply chain strategies, leading to unsatisfactory benefits. Insights into how organizations should adopt RFID were developed from our results and were discussed.

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