Complexity-Aware Software Process Management: A Case of Scrum in Network Organization

Software quality models and standards distinguish between product and process quality. Clearly, process quality determines product quality, yet surprisingly little research has been done on complexity-aware software process management. In this paper, we consider a software process as a system that (like a product) must minimize dependencies between system elements, and therefore minimize its complexity. We do so by applying holonic thinking to software process management and by adjusting traditional Scrum method for managing work in network organizations (where third party service providers may act outside of the Scrum process).

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