Causation or covariation: An empirical re-examination of the link between TQM and financial performance

[1]  K. B. Hendricks,et al.  Firm characteristics, total quality management, and financial performance , 2001 .

[2]  Kevin B. Hendricks,et al.  The Long-Run Stock Price Performance of Firms with Effective TQM Programs , 2001, Manag. Sci..

[3]  Richard Kearney,et al.  Reinventing Government: City Manager Attitudes and Actions , 2000 .

[4]  Frank W. Dewhurst,et al.  Relating TQM, marketing and business performance: An exploratory study , 2000 .

[5]  S. Ahire,et al.  The impact of design management and process management on quality: an empirical investigation , 2000 .

[6]  Javier González-Benito,et al.  Business process re-engineering to total quality management: An examination of the issues , 1999, Bus. Process. Manag. J..

[7]  Vincent K. Omachonu,et al.  Principles of Total Quality , 1999 .

[8]  M. Terziovski,et al.  The relationship between total quality management practices and operational performance , 1999 .

[9]  Barrie Dale,et al.  TQM and business innovation , 1999 .

[10]  K. B. Hendricks,et al.  DON'T COUNT TQM OUT: EVIDENCE SHOWS IMPLEMENTATION PAYS OFF IN A BIG WAY , 1999 .

[11]  Gordon E. Greenley,et al.  A Comparison of Slack Resources in High and Low Performing British Companies , 1998 .

[12]  G. Easton,et al.  The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation , 1998 .

[13]  Tarun Gupta,et al.  An empirical study of just‐in‐time and total quality management principles implementation in manufacturing firms in the USA , 1997 .

[14]  L. Forker,et al.  Factors affecting supplier quality performance , 1997 .

[15]  K. B. Hendricks,et al.  Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards , 1997 .

[16]  Lawrence M. Corbett,et al.  An international study of quality improvement approach and firm performance , 1997 .

[17]  D. Larcker,et al.  The Performance Effects of Process Management Techniques , 1997 .

[18]  Robert S. Dooley,et al.  The New Task of R&D Management: Creating Goal-Directed Communities for Innovation , 1997 .

[19]  P. Aravindan,et al.  The adoption and modelling of the strategic productivity management approach in manufacturing systems , 1997 .

[20]  Laura Raiman Dupont.  The criteria: A looking glass to Americans' understanding of quality , 1997 .

[21]  R. Saco.  The criteria: A looking glass to Americans' understanding of quality , 1997 .

[22]  Henry Mintzberg.  Musings on management. Ten ideas designed to rile everyone who cares about management. , 1996, Harvard business review.

[23]  K. B. Hendricks,et al.  Quality awards and the market value of the firm: an empirical investigation , 1996 .

[24]  David J. Lemak,et al.  Beyond Process: TQM Content and Firm Performance , 1996 .

[25]  Roger G. Schroeder,et al.  The Impact of Quality Management Practices on Performance and Competitive Advantage , 1995 .

[26]  John C. Anderson,et al.  A Path Analytic Model of a Theory of Quality Management Underlying the Deming Management Method: Preliminary Empirical Findings* , 1995 .

[27]  John C. Narver,et al.  Market Orientation and the Learning Organization , 1995 .

[28]  Diana S. Furr,et al.  Total Quality in Managing Human Resources , 1995 .

[29]  Susan Albers Mohrman,et al.  Total quality management: practice and outcomes in the largest US firms , 1995 .

[30]  T. C. Powell.  Total Quality Management as Competitive Advantage , 1995 .

[31]  N. Repenning,et al.  Unanticipated side effects of successful quality programs: exploring a paradox of organizational improvement , 1997 .

[32]  Everett E. Adam,et al.  Alternative quality improvement practices and organization performance , 1994 .

[33]  Samuel L. Seaman,et al.  HIGH AND LOW LEVELS OF ORGANIZATIONAL ADAPTATION: AN EMPIRICAL ANALYSIS OF STRATEGY, STRUCTURE, AND PERFORMANCE , 1994 .

[34]  Dennis Kehoe,et al.  An Evaluation of the Effects of Quality Improvement Activities on Business Performance , 1994 .

[35]  S. George,et al.  Total quality management : strategies and techniques proven at today's most successful companies , 1994 .

[36]  R. Rust,et al.  Return on Quality: Measuring the Financial Impact of Your Company's Quest for Quality , 1993 .

[37]  Benson Rosen,et al.  Total quality and human resources management: lessons learned from Baldrige Award-winning companies , 1993 .

[38]  Bernard J. Jaworski,et al.  Market orientation: Antecedents and consequences , 1993 .

[39]  George S. Easton,et al.  The 1993 State of U.S. Total Quality Management: A Baldrige Examiner's Perspective , 1993 .

[40]  R. Kaplan,et al.  The balanced scorecard--measures that drive performance. , 2015, Harvard business review.

[41]  Koos Krabbendam,et al.  The effective implementation and operation of Flexible Manufacturing Systems , 1992 .

[42]  Patients left out in the cold. , 1992, Newsweek.

[43]  G Holleran,et al.  Contractors and quality - how to make it pay , 1992 .

[44]  D. Garvin.  How the Baldrige Award really works. , 1991, Harvard business review.

[45]  F. Damanpour.  Organizational Innovation: A Meta-Analysis Of Effects Of Determinants and Moderators , 1991 .

[46]  S Roy.  The cost of quality. , 1991, Nursing standard (Royal College of Nursing (Great Britain) : 1987).

[47]  Bernard J. Jaworski,et al.  Market Orientation: The Construct, Research Propositions, and Managerial Implications , 1990 .

[48]  John C. Narver,et al.  The Effect of a Market Orientation on Business Profitability , 1990 .

[49]  K. Eisenhardt,et al.  Strategic decision processes in high velocity environments: four cases in the microcomputer industry , 1988 .

[50]  R. D. Buzzell,et al.  The PIMS Principles: Linking Strategy to Performance , 1987 .

[51]  John E. Ettlie,et al.  The Impact of Interorganizational Manpower Flows on the Innovation Process , 1985 .

[52]  J. M. Groocock,et al.  The cost of quality , 1974 .