A resource-based perspective on information technology and firm performance: a meta analysis

Purpose – The purpose of this paper is to aggregate previous research that adopts the resource‐based view (RBV) to examine whether information technology (IT) and organizational resources have significant effect on firm performance.Design/methodology/approach – A framework that includes direct and indirect‐effect models is proposed. A meta‐analysis was conducted on 42 published empirical studies to examine how different factors in the RBV affect firm performance.Findings – First, it was found that the mediated model that includes organizational capabilities as mediators between organizational resources and firm performance can better explain the value of IT than the direct‐effect model without organizational capabilities. Second, technology resources can improve efficiency performance but may not enhance financial performance directly. Third, internal capabilities affect performance but it is external capabilities that affect financial performance.Research limitations/implications – The limitation of meta...