Enterprise agility: a view from the PRISM lab

The agility of enterprises is analyzed in this article from two perspectives: business and organizational agility, and operational and logistics agility. Because of the powerful support of information technologies, mainly AI and networking, companies can seek collaborators to accomplish complex customers’ requirements without investing to expand their own capacity. The emerging alliances of enterprises are virtually formed for various customers’ and markets’ needs. This concept sustains business and organizational agility. In terms of operational and logistics agility, this article suggests that the connection between the autonomy functions and agility requires further study. Our research has proposed that error detection and recovery, and conflict resolution are two significant functions of operational and logistics agility, and determine the expected benefits from the business and organizational agility. The link between a given enterprise flexibility and agility is also analyzed.

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