Factors influencing Knowledge Sharing Behavior (KSB) among employees of public services in Malaysia

This paper reviews different facet that underlie the knowledge sharing behavior among employees of public services in Malaysia. Demographic profiles are indicated in the paper to identify if they have significant roles in seeking positive knowledge sharing. Likewise, the organizational influences that promote knowledge sharing are also taking a major part of the current paper. The review informs that the role of demographic profiles do not impact knowledge sharing behavior to employees excluding working place which means, there is no significant relationship between demographic profiles of employees to their knowledge sharing behavior. Furthermore, it reveals that organizational influences have direct relationship with knowledge sharing behavior of the employees. Knowledge management is implemented with the aid of these organizational influences, that when controlled effectively, success in knowledge sharing among employees can promote good attitude and behavior in realizing also successful public services.

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