Towards electronic governance: a case study of ICT in local government governance

The objective of the paper is to contribute to the discussion about the ideas and concepts of electronic governance. In the first section, the paper describes the authors' conceptual model of electronic governance and its theoretical underpinnings. The second section of the paper presents the cases of the city of Tampere (Finland) and Issy-Les-Moulineaux (France). The two cities are considered as key examples for implementing the eEurope Action Plan objectives. The paper closes with a comparative discussion of each city's approach towards electronic governance and some clues as to how to pursue this effort.

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