Organizational Cultural Competence in Mental Health Service Delivery: A Multilevel Analysis.

Statistical associations between individual and organizational dimensions of cultural competence were examined. Participants were 350 employees of 12 public mental health agencies in Atlanta. Results from hierarchical linear modeling indicated that agencies with culturally competent mission statements and training had significantly higher member perceptions of cultural competence within the organization. Las asociaciones estadisticas entre individuo y dimensiones de la organizacion de la competencia cultural se examinaron. Los participantes eran 350 empleados de 12 agencias mentales publicas de la salud en Atlanta. Los resultados del modelo linear jerarquico indico que las agencias con declaraciones de objetivos culturalmente competentes y entrenamiento tenia las percepciones apreciablemente mas altas del miembro de la competencia cultural dentro de la organizacion.