Myths and realities in learner oriented e-learning-quality

The article describes the concept of learner oriented quality development for elearning in various educational sectors. Learner orientation is viewed as a necessity rather than an option for quality development in e-learning. Learners’ quality concepts are introduced as the reference point for negotiation processes between the stakeholders in a quality development process. Participative environments are viewed as the future challenge – rather than following concepts which view quality development as an isolated activity of single actors in educational organisations. As a solution for this challenge a new concept of participative quality development which involvers all stakeholders is suggested. Participation is here combined with negotiation to find common objectives for quality development. Four questions are answered in particular: What is learner orientation? Why is it important? What do learners think about quality? How can learner orientation in quality development be achieved in a participative way?