Re‐thinking burnout

The conceptualization and psychometric properties of the Maslach Burnout Inventory (Maslach and Jackson, 1981) were examined by this study. A new structure of five burnout factors was identified using a sample of 480 Australian law enforcement managers. An examination of each item, along with single and confirmatory factor analyses supported both emotional exhaustion and the lack of personal accomplishment factors splitting into two factors while depersonalization remained a single factor. The new five-factor structure incorporates psychological and somatic strain aspects of emotional exhaustion, and two aspects of the lack of personal accomplishment, namely self and others. This expanded factor structure clarifies the multi-dimensional nature of the MBI. Further research directions are discussed. Copyright © 2001 John Wiley & Sons, Ltd.

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