End-User Developers - What Are They Like?

End-user developers are identified by their difference from (ordinary) developers. This difference is both a matter of definition, and an essential starting point for investigation. So the question arises how are they different? Since there are so many more non-developers in the world than developers, it seems likely that the differences among end-user developers may be even larger than the difference between (ordinary) developers and end-user developers. This chapter will review these individual differences, to the extent that they have been addressed in the research literature. These differences influence and are determined by education and training, differences in professional and domestic settings, differences in personality and intrinsic motivation, and differences in work practices and habits of thinking. All of these differences between individuals present questions for future investigation in end-user development research, and also opportunities for design of tools and systems that support end-user developers in different ways.

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